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Hum+ (2nd gen) - all-in-one connected car system | Support Overview

Hum by Verizon makes your car smarter, safer and more connected. Here you can find help for your Hum+ (2nd gen) connected car system.

  • Check your vehicle’s health anytime.
  • Get service reminders like when your next oil change is due.
  • Set speed and boundary alerts for family members to help keep them safe.
  • Add In-Vehicle Wi-Fi to Hum+ for $10/month.

Hum+ (2nd gen) includes an OBD II reader and access to the Hum app. Our previous version of Hum+ (1st gen) included a Bluetooth® speaker. For help with Hum+ (1st gen) visit our Hum+ (1st gen) Support overview page.

Filter all topics below.


Alerts & Reminders

Hum by Verizon - Mobile App - Manage Alerts and Notifications

Here’s how to manage which notifications and alerts you want to receive from the Hum app.

Hum by Verizon - Mobile App - Set Scheduled Maintenance Reminders

Here's how to set up and receive alerts from your Hum system when it's time for maintenance (e.g., oil change).

Hum by Verizon - Web Portal - Manage Alerts and Notifications

Here’s how to manage which notifications and alerts you want to receive from the Hum website.

Auto health

Hum by Verizon - Auto Health Report

Here's how to view the auto health report and diagnostic issues for your Hum equipped vehicle.

Auto maintenance

Hum by Verizon - Add / View Glovebox Service Records and Maintenance

Here's how to add or view service / maintenance records using Hum Glovebox.

Video: Hum's Auto Health and Roadside Assistance
(length: 1:34)

Hum lets you check your car's health from your phone and detect problems before you hit the road, all from inside the app.
Length: 1:34

Basics

Hum by Verizon - Family Member Access Comparison

Here's how to view what features are available to Hum Account Holders / Family Members via the web portal and mobile app.

Boundary alerts

Hum by Verizon - Mobile App - Add a Boundary Alert

Here's how to set boundaries and receive alerts when a Hum equipped vehicle enters / exits a specific area.

Hum by Verizon - Web Portal - Add a Boundary Alert

Create a new boundary alert in the Hum website.

Hum by Verizon - Web Portal - Delete a Boundary Alert

Delete a boundary alert in the Hum website.

Hum by Verizon - Web Portal - Edit a Boundary Alert

Change boundary alert details in the Hum website.

Speed alerts

Hum by Verizon - Mobile App - Add a Speed Alert

Here's how to set speed limits and receive speed alerts on your Hum equipped vehicle via the mobile app.

Hum by Verizon - Mobile App - Edit a Speed Alert

Here’s how to change a speed alert in a Hum app to know if you go too fast.

Hum by Verizon - Mobile App - Speed Alert History

View your past speed alerts in the Hum app.

Hum by Verizon - Web Portal - Add a Speed Alert

Here's how to set speed limits and receive speed alerts on your Hum equipped vehicle via the web portal.

Hum by Verizon - Web Portal - Delete a Speed Alert

Here’s how to delete a speed alert in a Hum app to know if you go too fast.

Hum by Verizon - Web Portal - Edit a Speed Alert

Here’s how to change a speed alert in a Hum website to know if you go too fast.

Hum by Verizon - Web Portal - Speed Alert History

View your past speed alerts in the Hum website.