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Hum× (2nd gen) - all-in-one connected car system | Support Overview

Hum× (2nd gen) makes your car smarter, safer and more connected with all of the features of Hum+ and more. With Hum× (2nd gen) you get:

  • Bluetooth® speaker for one-touch access to Roadside Assistance and emergency help.
  • In-Vehicle Wi-Fi lets you connect up to 10 devices, keeping you connected on the go.
  • Number Share - Mobile included so you can link your Verizon number to your Hum speaker for hands-free calling.
  • Check your vehicle's health anytime.

Hum× (2nd gen) includes a Bluetooth speaker for hands-free calling and one-touch access to emergency assistance. The previous version of Hum× did not include a speaker. For help with Hum× (1st gen) visit our Hum× (1st gen) Support overview page.

Filter all topics below.


Activation, Setup & User Guides

Alerts & Reminders

Hum by Verizon - Mobile App - Manage Alerts and Notifications

Here’s how to manage which notifications and alerts you want to receive from the Hum app.

Hum by Verizon - Mobile App - Set Scheduled Maintenance Reminders

Here's how to set up and receive alerts from your Hum system when it's time for vehicle maintenance (e.g., oil change, tire rotation, etc.).

Hum by Verizon - Web Portal - Manage Alerts and Notifications

Here’s how to manage which notifications and alerts you want to receive from the Hum website.

Auto health

Hum by Verizon - Auto Health Report

Here's how to view the auto health report and diagnostic issues for your Hum equipped vehicle.

Auto maintenance

Hum by Verizon - Add / View Glovebox Service Records and Maintenance

Here's how to add or view service / maintenance records using Hum Glovebox.

Hum by Verizon - Mobile App - Contact Roadside Assistance

Here's how to contact roadside assistance via the app for your Hum by Verizon equipped vehicle.

Hum by Verizon - Web Portal - Set Scheduled Maintenance Reminders

Here's how to set up and manage alerts for scheduled vehicle maintenance (oil change, tire rotation, etc.) via the Hum web portal.

Video: Hum's Auto Health and Roadside Assistance
(length: 1:34)

Hum lets you check your car's health from your phone and detect problems before you hit the road, all from inside the app.
Length: 1:34

Bluetooth speaker

Hum x by Verizon - Answer a Call

Here's how to use the Hum x by Verizon Bluetooth speaker to answer an incoming call.

Hum x by Verizon - Contact an Emergency Assistance Specialist

Here's info on how to contact emergency assistance using your Hum x by Verizon speaker.

Hum x by Verizon - Power the Speaker On / Off

Here's how to turn handsfree calling on the Hum x by Verizon speaker on or off.

Hum x by Verizon - Turn Bluetooth On / Off

Here's how to turn Bluetooth on or off for your Hum x by Verizon speaker and make it visible to other devices for pairing.

Boundary alerts

Hum by Verizon - Mobile App - Add a Boundary Alert

Here's how to set boundaries and receive alerts when a Hum equipped vehicle enters / exits a specific area.

Hum by Verizon - Web Portal - Add a Boundary Alert

Create a new boundary alert in the Hum website.

Hum by Verizon - Web Portal - Delete a Boundary Alert

Delete a boundary alert in the Hum website.

Hum by Verizon - Web Portal - Edit a Boundary Alert

Change boundary alert details in the Hum website.

Hum Settings

Hum by Verizon - Web Portal - Configure Settings

Here's how to manage the settings on your Hum account (e.g., alerts, vehicles, stolen auto assistance) via the web portal.

In-vehicle Wi-Fi

Hum by Verizon - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., network name, password, etc.) for your Hum.

Hum x by Verizon - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile / Wi-Fi Hotspot for your Hum x by Verizon on or off.

Hum x by Verizon - Web Portal - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password) via the Hum x by Verizon web portal.

Speed alerts

Hum by Verizon - Mobile App - Add a Speed Alert

Here's how to set speed limits and receive speed alerts on your Hum equipped vehicle via the mobile app.

Hum by Verizon - Mobile App - Edit a Speed Alert

Here’s how to change a speed alert in a Hum app to know if you go too fast.

Hum by Verizon - Mobile App - Speed Alert History

View your past speed alerts in the Hum app.

Hum by Verizon - Web Portal - Add a Speed Alert

Here's how to set speed limits and receive speed alerts on your Hum equipped vehicle via the web portal.

Hum by Verizon - Web Portal - Delete a Speed Alert

Here’s how to delete a speed alert in a Hum app to know if you go too fast.

Hum by Verizon - Web Portal - Edit a Speed Alert

Here’s how to change a speed alert in a Hum website to know if you go too fast.

Hum by Verizon - Web Portal - View Speed Alert History

Here's how to view speed limit alert history via the Hum web portal.