Verizon Support
Customers With Disabilities

    Verizon Business Sites

  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy


    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.






    See what's Trending!



  • Print
  • Call Forwarding With Scheduling - FiOS Digital Voice With FiOS® Digital Voice, you can go online from any computer and arrange to forward your incoming FiOS Digital Voice phone calls to any number. You can schedule Call Forwarding for certain times or days and for selected incoming callers also.

    Note Call Forwarding is a dual feature with FiOS Digital Voice. Therefore, when selecting any Call Forwarding options on your Account Manager, you will automatically change any Call Forwarding settings previously set directly on your FiOS Digital Voice line. The Forward all my calls option will always override any other forwarding choice.
    Setting up Call Forwarding From the Account Manager To set up Call Forwarding from the Account Manager:

    1. Open the Account Manager

    2. Click Calling Features on the left hand side of the screen

    3. Select Call Forwarding

    4. At Forward my incoming calls to:, enter the phone number where you want your calls forwarded

    5. Click one of the Call Forwarding options:Forward all Numbers or Forward Calls only from certain numbers

    6. Check Forward Calls According to a Schedule
      Once all the information for the Scheduled Call Forwarding is entered, click Add Schedule at the bottom of the page

    7. Click Activate Call Forwarding to start forwarding calls
    Forwarding Calls to International Numbers Forwarding calls to international numbers will incur per-minute rates to international locations.

    See also: Related Calling Feature topics - FiOS Digital Voice
    Verizon SignIn Alerts

    Sign in


    for personalized, convenient support

    Did you know?

    Many equipment problems can be fixed in less than
    5 minutes!

    Make sure your equipment is plugged in and that the power is working in the rest of your house


    My Verizon

    Support Tools

    Watch FiOS


    • Visual 411