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Disconnecting or Cancelling Your Verizon Service If you are looking to disconnect or cancel your service because you are moving to a new location, you can move the service from your current location to your new location online.


If you are looking to disconnect because you are not satisfied with your current bundle service, please visit our renewal center where you can see all bundle options available with 2 Year Price guarantee and incentive agreements.

If you truly wish to cancel your Verizon service, please call us at 1-800-VERIZON (1-800-837-4966).
  • You must make your cancellation request by telephone
  • Your call may be transferred to ensure that you reach the correct representative
  • Cancellation service for your phone is available Monday through Friday, 8 am to 6 pm local time.


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