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Cancel your service If you are looking to disconnect or cancel your service because you are moving to a new location, you can move the service from your current location to your new location either online or by calling Verizon at 1-866-VZMOVES (1-866-896-6837).

If you are looking to disconnect because you are not satisfied with your current bundle service, please visit our renewal center where you can see all bundle options available with 2 Year Price guarantee and incentive agreements.

If you truely wish to cancel your Verizon service, please call us at 1-800-VERIZON (1-800-837-4966).
  • You must make your cancellation request by telephone

  • Your call may be transferred to ensure that you reach the correct representative

  • Cancellation service for your phone is available Monday through Friday, 8 am to 6 pm local time.

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