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Stop unwanted calls

Learn more about the recently released Verizon Call Filter from Verizon Wireless.

Robocalls

Robocalls are automated phone calls with prerecorded messages. These calls have increased in recent years because technology has made it cheap and easy for robocallers to make calls from anywhere in the world while hiding their identities by displaying fake Caller ID information.

To learn more visit the Federal Trade Commission (FTC) or the Federal Communications Commission (FCC).

Stop annoying and unwanted calls. Verizon has four ways to help you block calls on your home phone. If you haven’t already, sign up for:

  • Call Block
  • Caller ID
  • Anonymous Call Rejection
  • Caller ID/Call Waiting
Spam Alerts
Nomorobo

If you are a Verizon Fios Digital Voice customer you can register with Nomorobo, a free, third-party service that identifies known robocallers and telemarketers and stops your Fios Digital Voice home phone from ringing. Nomorobo will not work with Verizon’s traditional voice service.

  • Go to Nomorobo.com and signup
  • Set Up Nomorobo through the link that is sent to your email*
  • Log into your Phone Management Portal
  • Click Activate in the Nomorobo section of the Phone Management Portal
  • Read the Nomorobo description and click Acknowledge, this will activate simultaneous ring
  • Return to Nomorobo's website to complete the registration process

*If you do not receive the email, check your spam folder. Do not submit the same email more than once in a five minute period.

Watch the video for more information.

National Do Not Call Registry

You can register your home or mobile phones with the National Do Not Call Registry. To register:

  • Call 1.888.382.1222 (TTY: 1.866.290.4236)
  • For additional information visit www.donotcall.gov
Call Blocking

There are other online call blocking services and call blocking devices that block unwanted calls. Check your local retail store, search online, or you can purchase call blocking devices at the Verizon Accessories Store:

For unwanted cell calls, consider using an anti-robocall tool like Verizon Caller Name ID to get alerts on incoming spam calls and easily report and block unwanted numbers on your mobile phone.

See also:

Fios Digital Voice calling features
Traditional phone features

Frequently asked questions