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HTC One® (M8) - Support Overview

Find device-specific support and online tools for your HTC One (M8).

Filter all topics below.


Call Forwarding

My Verizon Website - Turn Call Forwarding Off

Here's how to stop forwarding calls to another number via the My Verizon website.

My Verizon Website - Turn Call Forwarding On

Here's how to forward your calls to another number via the My Verizon website.

Turn Call Forwarding Off from Device

Here's how to turn immediate Call Forwarding or conditional Call Forwarding (No Answer / Busy Transfer) off from your device.

Caller ID

Caller ID Image - The all new HTC One® (M8)

Here's how to set or change the image for a saved contact on your HTC One (M8).

Edit Share Name ID

Here's how to edit how your name displays on someone else's Caller ID via the My Verizon website or app.

My Verizon Website - Cancel Share Name ID

Here's how to remove Share Name ID from your account via the My Verizon website.

Understanding Spam Calls / Caller ID Spoofing

Here's info on spam and Caller ID spoofing which may help if you're getting calls from random numbers.

International

My Verizon app - International Ready Check

Use the International Ready Check to determine if your device can be used while traveling internationally.

My Verizon app - Manage International Plan and View Usage

Here's how to manage international plans and view international data usage via the My Verizon app.

Network Mode Settings - The all new HTC One® (M8)

View this info on network mode settings if you're having issues with calls, messages or data services on your HTC One (M8).

Place an International Call

Here's info on rates and dialing instructions for international calling from inside or outside the US.

TravelPass® - My Verizon Website (Prepaid) - View International Usage

Here's how to view international usage details and charges via the My Verizon website (Prepaid).

Video: Preparing for International Travel
(length: 3:23)

Prepare for International Travel by choosing your own travel plan and turning on your devices travel settings.
Length: 3:23

Ringtones & Ringback Tones

Assign a Ringback Tone to a Contact - My Verizon Website

Here's how to assign your Ringback Tones to a contact via the Media Store on the My Verizon website.

Delete a Ringback Tone - My Verizon Website

Here's how to delete a Ringback Tone via the Media Store on the My Verizon website.

Download Pending Ringtones - Verizon Tones - Android™ 

Here's how to download pending ringtones via the Verizon Tones app on your Android device.

Purchase Ringback Tones - My Verizon Website

Here's how to purchase Ringback Tones for your device.

Ringback Tones - Adjust Caller Greeting - My Verizon Website

Here's how to adjust the greeting callers hear before your tone plays via the Media Store on the My Verizon website.

Ringback Tones - Create / Delete a Playlist - My Verizon Website

Here's how to create or delete a Ringback Tone playlist via the Media Store on the My Verizon website.

Ringback Tones - Edit a Playlist - My Verizon Website

Here's how to edit a Ringback Tone playlist via the Media Store on the My Verizon website.

Ringback Tones - Subscribe via the My Verizon Website

Here's how to subscribe to Ringback Tones via the My Verizon website.

Save a Ringtone - The all new HTC One® (M8)

Here's how to save an audio file as a ringtone on your HTC One M8.

Set Ringtones / Notification Sounds - The all new HTC One (M8)

Here's how to select or change ringtones / notification sounds on your HTC One (M8).

Subscribe and Purchase a Ringback Tone via Text Message

Here's how to subscribe and purchase a Ringback tone via text message.

Voicemail

Access Basic Visual Voicemail - HTC

Here's how to access the Visual Voicemail app on your HTC device.

Activate Basic Visual Voicemail - HTC

Here's how to activate Basic Visual Voicemail on your HTC device.

Add a Contact via Basic Visual Voicemail - HTC

Here's how to add a contact on your HTC phone via Basic Visual Voicemail.

Check Voicemail - The all new HTC One® (M8)

Here's how to check Voicemail messages from your HTC One M8 or from a different phone.

Check for Visual Voicemail Messages - HTC

Here's how to check for Visual Voicemail messages on your HTC phone.

Delete Basic Visual Voicemail Messages - HTC

Here's how to delete Basic Visual Voicemail messages on your HTC smartphone.

Forward a Premium Visual Voicemail Message - HTC

Here's how to forward a Premium Visual Voicemail message on your HTC device.

Place a Basic Visual Voicemail Callback - HTC

Here's how to place a Basic Visual Voicemail callback on your HTC phone.

Play a Basic Visual Voicemail Message - HTC

Here's how to play a Basic Visual Voicemail message on your HTC phone.

Premium Visual Voicemail Caller Greeting - HTC

Here's how to edit and record a Premium Visual Voicemail caller greeting on your HTC phone.

Reply to a Premium Visual Voicemail Message - HTC

Here's how to reply to a Premium Visual Voicemail message on your HTC phone.

Reset Locked Out Voicemail Password

Here's how to reset your Voicemail password when locked out.

Reset Voicemail Password from Device

Here's how to change or reset your Voicemail password from the My Verizon app, your phone or the My Verizon website.

Retrieve Voicemail Messages

Here's how to retrieve Voicemail messages from your device or another phone.

Retrieve Voicemail from Another Phone or While Roaming

Here's how to check your voicemail messages from another phone or while roaming.

Save a Basic Visual Voicemail Message - HTC

Here's how to save a Basic Visual Voicemail message on your HTC phone.

Set Up Voicemail

Follow these instructions on how to set up your Voicemail and greeting.

Set Up a Basic Visual Voicemail Greeting - HTC

Here's how to set up a Basic Visual Voicemail Greeting on your HTC phone.

Turn Call Forwarding On from Device

Here's how to turn on immediate Call Forwarding or conditional Call Forwarding (No Answer / Busy Transfer) from your device.

Voicemail Options

Here's info on how to use your Voicemail service.

Wireless Emergency Alerts

Wireless Emergency Alert Compatible Devices

A list of Wireless Emergency Alert Compatible Devices.

Wireless Emergency Alerts - The all new HTC One® (M8)

Here's how to manage emergency alerts (e.g., AMBER Alerts, etc.) for your HTC One (M8).

Wireless Emergency Alerts FAQs

Frequently asked questions about Wireless Emergency Alerts, including Presidential Alerts, Imminent Danger Alerts and AMBER Alerts.