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Verizon Family
Add or Remove a Blocked Call or Contact

2026-10-12 18:15:14.676

Verizon Family
Add or Remove a Blocked Call or Contact

Stop unwanted spam or keep your family safe from suspicious numbers by managing your blocked contacts list directly in the Verizon Family app.

Before you begin

Ensure the Verizon Family app is installed on the parent device.
Sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
Ensure the child's device is powered off before adding or removing blocks, restrictions, limits, etc.

Steps

  1. Tap the
    Family Profiles tab
    .
  2. Choose the profile of the family member you wish to view.
  3. From the Parental Controls section, tap
    Manage contacts
    .
  4. Tap
    Blocked contacts
    .
    This option is unavailable for lines on the justkids plan.
  5. Do any of the following:
    • To add a number:
      1. Tap
        Add new blocked number
        .
      2. Enter the 10-digit number then tap
        Save
        .
    • To remove a number, tap the
      Delete icon
      located to the right of the corresponding number.
    • To block incoming private and restricted text and calls, tap the
      switch
      to turn on or off.