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2025-05-15 19:21:10.084

Verizon Cloud - Transfer Content - Android Smartphone

Here's how to use the Verizon Cloud app on your Android smartphone to transfer content between devices.
Expand All
  1. Ensure both phones (old and new) are connected to Wi-Fi.
  2. Open
    Verizon Cloud
    on both phones.
  3. Navigate:
    More
    Account & Content Tools
    Content transfer
    .
  4. If prompted, review the Heads-up info then tap
    Got it
    .
  5. On both phones, review the info then tap
    Start Transfer
    .
  6. On the new phone, tap
    This is my new phone
     then tap
    Next
    .
  7. On the old phone, tap
    This is my old phone
     then tap
    Next
    .
  8. If presented with a Wi-Fi disconnect message, tap
    I understand
     on both phones.
  9. On both phones, select the appropriate option (Android to Android, iPhone to Android, etc.) then tap
    Next
    .
  10. Using the camera on the old phone, scan the
    QR code
     displayed on the screen of the new phone.
    If a phone name doesn't appear or you're using an older phone, refer to the 'Manually Transfer Using Wi-Fi' section below.
  11. On the new phone, tap
    Accept
    .
  12. On the old phone, select the desired media (e.g., Contacts, Photos, Videos, etc.) to transfer to the new phone then tap
    Transfer
    .
  13. When the transfer is finished, tap
    Done
     on both phones.
  14. From the Transfer Summary screen, tap
    Done
    .
Ensure both phones are connected to the same Wi-Fi network.
  1. Ensure both phones (old and new) are connected to Wi-Fi.
  2. Open
    Verizon Cloud
     on both phones.
  3. Navigate:
    More
    Account & Content Tools
    Content transfer
    .
  4. If prompted, review the Heads-up info then tap
    Got it
    .
  5. On both phones, review the info then tap
    Start Transfer
    .
  6. On the new phone, tap
    This is my new phone
     then tap
    Next
    .
  7. On the old phone, tap
    This is my old phone
     then tap
    Next
    .
  8. If presented with a Wi-Fi disconnect message, tap
    I understand
     on both phones.
  9. On both phones, select the appropriate option (Android to Android, iPhone to Android, etc.) then tap
    Next
    .
  10. On both phones, tap
    Manual Setup
    .
  11. If prompted to connect the phones manually, on both phones, tap
    OK
    .
  12. On both phones, tap
    Start transfer
    .
  13. On the new phone, tap
    This is my new phone
     then tap
    Next
    .
  14. On the old phone, tap
    This is my old phone
     then tap
    Next
    .
  15. If presented with a Wi-Fi disconnect message, tap
    I understand
     on both phones.
  16. On both phones, select the appropriate option (Android to Android, iPhone to Android, etc.) then tap
    Next
    .
  17. Verify the phones are on the same Wi-Fi network then tap
    Next
    .
  18. On the old phone, enter the code displayed on the new phone then tap
    Next
    .
  19. On the old phone, select the desired media (e.g., Contacts, Photos, Videos, etc.) to transfer to the new phone then tap
    Transfer
    .
  20. When the transfer is finished, on both phones, tap
    Done
    .