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Verizon Cloud
Verizon Cloud offers secure online storage to back up and sync your important contacts, photos, videos, music, documents, call logs and text messages. Access and manage all your content on any of your devices, even while you're on-the-go.
Article
How to switch to Verizon Cloud
Get help switching from other cloud services to Verizon Cloud.
Article
How to use Verizon Cloud
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
FAQs
Verizon Cloud FAQs
Get storage for photos, videos, contacts, music and more with the Verizon Cloud app. Learn to back up and sync content across devices.
Browse other topics
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Cloud Website
Add / Manage Verizon Cloud Subscription - My Verizon Website
Here's how to add, change, or remove a Verizon Cloud subscription via the My Verizon website.
General
Content Transfer Center
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
General
How to switch to Verizon Cloud
Get help switching from other cloud services to Verizon Cloud.
General
How to use Verizon Cloud
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Basic
Manage Verizon Cloud Users - My Verizon Website
Here's how to manage (add or remove) a Verizon Cloud user via the My Verizon Website.
Basic
Manage Verizon Cloud Users - My Verizon app
Here's how to manage (add or remove) a Verizon Cloud user via the My Verizon app.
Cloud Website
Manage Verizon Cloud as a Non-Verizon Customer
Here's helpful info about Verizon Cloud for non-Verizon customers (Cloud OTT).
Basic
Transfer Contacts - 4G Basic Phone to Smartphone
Here's how to transfer your contacts from a 4G basic phone to a smartphone.
Basic
Verizon Cloud - 4G Basic Phone - Back Up Contacts
Here's how to back up contacts on your 4G Basic Phone.
Basic
Verizon Cloud - 4G Basic Phone - Restore Contacts
Here's how to restore contacts on your 4G Basic phone.
Android
Verizon Cloud - Android - Back Up Media / Sync Contacts
Here's how to back up and sync your media and contacts using Verizon Cloud on your Android device.
Android
Verizon Cloud - Android - Create / Manage Favorites
Here's how to organize and view photos in Verizon Cloud on your Android device using the Favorites function.
Android
Verizon Cloud - Android - Delete Media
Here's how to delete content from Verizon Cloud using your Android device.
Android
Verizon Cloud - Android - Install and Configure App
Here's how to install and configure Verizon Cloud on your Android device.
Android
Verizon Cloud - Android - Manage Audio
Here's how to manage your audio files on the Verizon Cloud with your Android device.
Android
Verizon Cloud - Android - Manage Documents
Here's how to open, download, delete and restore documents and create favorites in Verizon Cloud on your Android device.
Android
Verizon Cloud - Android - Manage Settings
Here's how to manage Verizon Cloud backup settings on your Android™ device.
Android
Verizon Cloud - Android - Manage Users
Here's how to manage (add or remove) a Verizon Cloud user on your Android device.
Android
Verizon Cloud - Android - Merge Fios Cloud Content
If you have Verizon Cloud content associated with your Fios account, you can merge it with Cloud content belonging to a mobile line. You can't merge content across two Verizon mobile lines.
Android
Verizon Cloud - Android - Restore Content
Here's how to restore content on your Android device using Verizon Cloud.
Android
Verizon Cloud - Android - Share Media
Here's how to share Verizon Cloud content from your Android device.
Android
Verizon Cloud - Android - Uninstall
Here's how to remove or disable the Verizon Cloud app on your Android device.
Android
Verizon Cloud - Android - View Storage Meter / Upgrade Memory
Here's how to view or increase your Verizon Cloud storage space on your Android device.
Android
Verizon Cloud - Android - Manage Photos / Videos
Here's how to manage photos and videos on your Android device with Verizon Cloud.
Apple iOS
Verizon Cloud - Apple - Back Up Media / Sync Contacts
Here's how to back up and sync your contacts, photos and videos via Verizon Cloud on your Apple iPhone or iPad.
Apple iOS
Verizon Cloud - Apple - Create / Manage Favorites
Here's how to organize and view photos in Verizon Cloud on your Apple® iPhone® or iPad® using the Favorites function.
Apple iOS
Verizon Cloud - Apple - Manage Users
Here's how to invite or remove a shared Verizon Cloud user from your iPhone or iPad.
Android
Verizon Cloud - Check Current Version
Here's how to view the software version for your Verizon Cloud app.
Android
Verizon Cloud - Check for Updates
Here's how to check for updates for the Verizon Cloud app on your Apple® or Android™ device.
Desktop App
Verizon Cloud - Desktop App - Archive Files on Your Computer
Here's how to set the Verizon Cloud desktop app to save files to your Cloud account when deleted from your computer.
Desktop App
Verizon Cloud - Desktop App - Create / Manage Albums
Here's how to organize your pictures and videos in the Verizon Cloud desktop app.
Desktop App
Verizon Cloud - Desktop App - Create / View Favorites
Here's how to mark photos, videos or songs as Favorites in the Verizon Cloud desktop app.
Desktop App
Verizon Cloud - Desktop App - Create a Music Playlist
Here's how to create playlists for your music in the Verizon Cloud desktop app.
Desktop App
Verizon Cloud - Desktop App - Download Media
Here's how to download photos or videos from your Cloud account using the Verizon Cloud desktop app.
Desktop App
Verizon Cloud - Desktop App - Initial Setup
Here's how to set up the Verizon Cloud desktop app on your computer for the first time.
Desktop App
Verizon Cloud - Desktop App - Manage Locked Folder Content
Here's how to move content to/from the Locked Folder in the Verizon Cloud desktop app.
Desktop App
Verizon Cloud - Desktop App - Manage Locked Folder Security Settings
Here's how to change the PIN and security questions for the Locked Folder feature in the Verizon Cloud desktop app.
Desktop App
Verizon Cloud - Desktop App - Recover Files
Backtrack is a tool that lets you restore all your files from a specific point in the past 30 days, in case your content becomes corrupted, is affected by a virus or malware, or is otherwise lost.
Desktop App
Verizon Cloud - Desktop App - Turn Automatic Updates On / Off
Here's how to configure the Verizon Cloud desktop app to keep itself up to date automatically.
Desktop App
Verizon Cloud - Desktop App - View Files / Content in Library
Here's how to view all the photos, videos, etc. in your library using the Verizon Cloud desktop app.
Desktop App
Verizon Cloud - Enable Locked Folder
Here's how to enable the Locked Folder feature in the Verizon Cloud app.
Desktop App
Verizon Cloud - Mac Desktop App - Download and Install
Here's how to download and set up Verizon Cloud on your Mac.
Desktop App
Verizon Cloud - Mac Desktop App - Manage Backup Folders
Here's how to set up folders on your Mac® to automatically back up your files to Verizon Cloud.
Desktop App
Verizon Cloud - Mac Desktop App - Manage Users
How to manage users on your Verizon Cloud shared account via the Mac desktop app.
Desktop App
Verizon Cloud - Mac Desktop App - Sign In / Out
Here's how to sign in or out of the Verizon Cloud app on your Mac.
Desktop App
Verizon Cloud - Mac Desktop App - Software Release Notes
View this info on release notes for versions of the Verizon Cloud desktop app for your Mac computer.
Desktop App
Verizon Cloud - Mac Desktop App - Uninstall and Reinstall
Here's how to remove and re-add the Verizon Cloud desktop app for Mac.
Desktop App
Verizon Cloud - Mac Desktop App - View / Upgrade Online Storage
Here's how to view or change your Verizon Cloud storage options from the desktop app on your Mac®.
Desktop App
Verizon Cloud - Mac Desktop App - View Software Version / Check for Updates
Here's how to view the software version of the Verizon Cloud desktop app on your Mac, or apply updates if available.
How to Use
Verizon Cloud - Merge / Import Cloud for Life Content
If you're joining Verizon for the first time or returning to Verizon, follow these steps to merge your existing Cloud for Life (Verizon Cloud OTT) account with a new or existing Verizon Cloud account.
How to Use
Verizon Cloud - Use Tag and Search
Here's how to use the Tag and Search AI function in Verizon Cloud to search for objects and/or people.
Cloud Website
Verizon Cloud - Verify / Resolve Duplicate Contacts
Follow these instructions to fix duplicates in your contact list, which may be caused by the method of entry or your device's backup settings.
Cloud Website
Verizon Cloud - Website - Delete Files from Trash
Here's how to delete your files from the trash on Verizon Cloud via the website.
Cloud Website
Verizon Cloud - Website - Delete Media
Here's how to delete music, pictures, videos and documents from Verizon Cloud via the My Verizon website.
Cloud Website
Verizon Cloud - Website - Export Contacts
Here's how to export contacts via the Verizon Cloud website.
Cloud Website
Verizon Cloud - Website - Find / Remove Duplicate Contacts
Here's how to link or unlink duplicate contacts in your Verizon Cloud.
Cloud Website
Verizon Cloud - Website - Import Contacts
Here's how to import contacts via the Verizon Cloud website.
Cloud Website
Verizon Cloud - Website - Macintosh - Download Media
Here's how to upload, download and manage your media and documents via the Verizon Cloud website on your Mac.
Cloud Website
Verizon Cloud - Website - Manage / Print Contacts
Here's how to add, edit, delete or print contacts via the Verizon Cloud website.
Cloud Website
Verizon Cloud - Website - Manage Locked Folder Content
Here's how to move content to / from the Locked Folder on the Verizon Cloud website.
Cloud Website
Verizon Cloud - Website - Manage Locked Folder Security Settings
Here's how to change the PIN and security questions or enable biometric authentication for the Locked Folder feature from the Verizon Cloud website.
Cloud Website
Verizon Cloud - Website - Manage Music Playlists
Here's how to manage your music playlist via the Verizon Cloud website.
Cloud Website
Verizon Cloud - Website - Open / Play Media
Here's how to open or play your music, pictures, videos via the Verizon Cloud website.
Cloud Website
Verizon Cloud - Website - Restore Files from Trash
Here's how to restore deleted files that are in the trash can via the Verizon Cloud website.
Cloud Website
Verizon Cloud - Website - Share Media
Here's how to share your content from the Verizon Cloud website using a computer web browser.
Cloud Website
Verizon Cloud - Website - Sync Contacts
Here's how to sync contacts with your device via the Verizon Cloud website.
Cloud Website
Verizon Cloud - Website - Upload Media
Here's how to upload your music, pictures, videos and documents via the Verizon Cloud website.
Cloud Website
Verizon Cloud - Website - Verify Content Is Visible
Sign in to the Verizon Cloud website to view your saved content.
Cloud Website
Verizon Cloud - Website - View PIN
Here's how to view your Verizon Cloud PIN from your My Verizon account.
Cloud Website
Verizon Cloud - Website - View Storage Meter / Upgrade Memory
Here's how to increase or check your Verizon Cloud storage space via the Cloud website.
Cloud Website
Verizon Cloud - Website - Windows - Download Media
Here's how to upload, download and manage your media and documents via the Verizon Cloud website on your Windows computer.
Cloud Website
Verizon Cloud - Website - Create / Manage Albums
Here how to organize your pictures and videos via the Verizon Cloud website.
Desktop App
Verizon Cloud - Windows Desktop App - Download and Install
Here's how to download and set up Verizon Cloud on your Windows computer.
Desktop App
Verizon Cloud - Windows Desktop App - Manage Backup Folders
Backup folders automatically upload files to your Verizon Cloud account from your Windows® computer but don't contain files backed up to Cloud from your mobile devices. If your computer isn't syncing files to your Cloud account, ensure backup folders are configured.
Desktop App
Verizon Cloud - Windows Desktop App - Manage Users
Here's how to add or remove a shared Verizon Cloud user from your Windows desktop.
Desktop App
Verizon Cloud - Windows Desktop App - Sign In / Out
Here's how to sign in or out of the Verizon Cloud app on your Windows® computer.
Desktop App
Verizon Cloud - Windows Desktop App - Software Release Notes
View this info on release notes for versions of the Verizon Cloud desktop app for your Windows computer.
Desktop App
Verizon Cloud - Windows Desktop App - Uninstall and Reinstall
Here's how to remove and re-add the Verizon Cloud desktop app for Windows.
Desktop App
Verizon Cloud - Windows Desktop App - View / Upgrade Online Storage
Here's how to view or change your Verizon Cloud storage options from the desktop app for Windows.
Desktop App
Verizon Cloud - Windows Desktop App - View Software Version / Check for Updates
Here's how to view the software version your Verizon Cloud desktop app for Windows is running, or apply updates if available.
Android
Verizon Cloud App - Manage Locked Folder Content
Here's how to move content to/from the Locked Folder in the Verizon Cloud app.
Android^Apple iOS
Verizon Cloud App - Manage Locked Folder Security Settings
Here's how to change the PIN and security questions or enable biometric authentication for the Locked Folder feature in the Verizon Cloud app.
General
Verizon Cloud Beta Lab FAQs
Verizon Cloud Beta Lab lets you try new features before they are fully launched. Learn about Facebook Sync, Screenshots Album, Time Travel and Puzzle Play.
General
Verizon Cloud FAQs
Get storage for photos, videos, contacts, music and more with the Verizon Cloud app. Learn to back up and sync content across devices.
General
Verizon Cloud Referral Program FAQs
Learn how to get credit towards your Verizon bill when you refer a contact who signs up for a new, paid Verizon Cloud plan.
Videos
Video: How to set up Verizon Cloud on your computer(length: 3:02)
Watch this video to learn how to download the Verizon Cloud Desktop software, install, sign in and start backing up your files.
Length: 3:02
Videos
Video: How to use Verizon Cloud on your computer(length: 2:32)
This video shows you how to utilize the top features of the Verizon Cloud desktop application.
Length: 2:32
Videos
Video: How to use Verizon Cloud on your mobile device(length: 5:52)
This video shows you how to utilize the top features of the Verizon Cloud Mobile application.
Length: 5:52
Videos
Video: Setting up Verizon Cloud on your mobile device(length: 2:32)
This video will walk you through the basic steps to get started with Verizon Cloud mobile app and complete your first backup.
Length: 2:32
Videos
Video: What is Verizon Cloud?(length: 1:34)
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 1:34