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Verizon Cloud - Support Overview

Verizon Cloud offers secure online storage to back up and sync your important contacts, photos, videos, music, documents, call logs and text messages. Access and manage all your content on any of your devices, even while you're on-the-go.

If you aren't eligible to use Verizon Cloud, you can find other options below to back up your contacts and other content.

Filter all topics below.


About Cloud

Here's how to add, change, or remove a Verizon Cloud subscription via the My Verizon website.
Get help switching from other cloud services to Verizon Cloud.
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Here's how to change the PIN and security questions or enable biometric authentication for the Private Folder feature in the Verizon Cloud app.
Verizon Cloud Beta Lab lets you try new features before they are fully launched. Learn about Facebook Sync, Screenshots Album, Time Travel and Puzzle Play.
Get storage for photos, videos, contacts, music and more with the Verizon Cloud app. Learn to back up and sync content across devices.
Learn how to get credit towards your Verizon bill when you refer a contact who signs up for a new, paid Verizon Cloud plan.

Transfer Content to a New Device

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.