Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Verizon Cloud / Backup Assistant - Support Overview

Verizon Cloud offers secure online storage to back up and sync your important contacts, photos, videos, music, documents, call logs and text messages. Access and manage all your content on any of your devices, even while you're on-the-go.

If you aren't eligible to use Verizon Cloud, you can find other options below to back up your contacts and other content.

Filter all topics below.


About Cloud

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Verizon Cloud Beta Lab FAQs

Verizon Cloud Beta Lab lets you try new features before they are fully launched. Learn about the screenshots album and Time Travel features.

Verizon Cloud FAQs

Get storage for photos, videos, contacts, music and more with the Verizon Cloud app. Learn to back up and sync content across devices. Try a free trial.

Backup Assistant

Backup Assistant FAQs

Learn about Backup Assistant, a service that can back up and restore the contacts, music, pictures and videos on your mobile device.

How to use Backup Assistant

These step-by-step instructions will walk you through how to back up and transfer your contacts using Backup Assistant.

Transfer Content to a New Device

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58