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Verizon Cloud - Support Overview

Verizon Cloud offers secure online storage to back up and sync your important contacts, photos, videos, music, documents, call logs and text messages. Access and manage all your content on any of your devices, even while you're on-the-go.

If you aren't eligible to use Verizon Cloud, you can find other options below to back up your contacts and other content.

Filter all topics below.


Get help switching from other cloud services to Verizon Cloud.
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Verizon Cloud Beta Lab lets you try new features before they are fully launched. Learn about Facebook Sync, Screenshots Album, Time Travel and Puzzle Play.
Get storage for photos, videos, contacts, music and more with the Verizon Cloud app. Learn to back up and sync content across devices.
Learn how to get credit towards your Verizon bill when you refer a contact who signs up for a new, paid Verizon Cloud plan.

Transfer Content to a New Device

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.