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My Verizon app
Run Android Device Health Check

2026-10-06 07:32:01.919

My Verizon app
Run Android Device Health Check

Run a Device Health Check via the My Verizon app to view valuable insights into the operational well-being of your Android™ device.

Run Health Check

  1. Open the
    My Verizon app
    .
  2. Tap the
    Mobile tab
     then tap
    Manage devices
  3. Tap
    Troubleshoot & Support
     then tap
    Run health check
    .
  4. From the results screen, tap any of the following items then follow instructions to make improvements:
    Items that can be improved are listed next to an exclamation mark inside a red or black diamond.
    • Battery
    • Performance
    • Connectivity
    • Storage
  5. If necessary, tap
    Run check again
    .

Manage Automatic Health Check

  1. Open the
    My Verizon app
    .
  2. Tap the
    Mobile tab
     then tap
    Manage devices
  3. Tap
    Troubleshoot & Support
     then tap
    Run health check
    .
  4. From the Overview tab, tap
    Auto health check
    .
  5. Tap the
    Auto run health check switch
     to turn on or off.
  6. Tap the
    Down Arrow icon
     to configure the following as preferred:
    • Time of auto run: Tap
      OK
       to set the time.
    • Pick a day of the week
  7. Select
    Run every week
     or
    Run every two weeks
    .
  8. Tap
    Cleaning Tasks
    , select the preferred options (e.g., Clean cache, Turn location off, Turn brightness to auto, etc.) then tap
    Save
    :

View Device Health Check History

  1. Open the
    My Verizon app
    .
  2. Tap the
    Mobile tab
     then tap
    Manage devices
  3. Tap
    Troubleshoot & Support
     then tap
    Run health check
    .
  4. From the Your results screen, tap the
    History tab
    .
  5. View the listed results then tap the applicable date for more info.