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Software Upgrade Assistant
Initial Setup for ASUS

2026-10-05 19:19:54.38

Software Upgrade Assistant
Initial Setup for ASUS

Need to update your ASUS device? Learn how to install the Upgrade Assistant on your PC or Mac to easily manage your software updates

Before you begin

Ensure the following system requirements are met before installation of the Software Upgrade Assistant (SUA):
  • Windows® 7 and later or Mac OS 10.6 and later versions.
  • Up to 5GB of available computer storage (to store the Update File), USB cable and Internet connection.
The most recent software version becomes available on the SUA/SRA tool within a week of a new software update. During this time, the SUA/SRA may be unavailable.
If the software doesn't download from your device after plugging into your computer, download from ASUS's website.
If the update fails to install refer to the Software Repair Assistant for further assistance.

Steps

  1. Ensure your device is powered on then connect it to a compatible computer using the supplied USB cable. When tethered, an Autoplay pop-up opens automatically on the computer.
    If the device is not recognized immediately, pull down the notification panel on the phone to switch the device mode from "Charge Only" to "File Transfer" or "Software Installation" mode.
  2. From the AutoPlay pop-up window, click
    Run VZW_Software_Upgrade_Assistant.exe
    .
  3. To continue, review the SUA/SRA Notice then click
    Accept
    .
  4. From the Welcome screen, click
    Next
    .
  5. If prompted to download software to a specific location on the device, browse to the location if desired then click
    Next
    to begin the software installation.
  6. Once the installation process is complete, click
    Finish
    .
  7. Click the
    Close button
    .
  8. Click the
    Software Upgrade Assistant tray icon
    to open the Software Upgrade Assistant.