My Verizon app - Activate New Line Using Previously Owned Device

Here's how to activate a new line with a device previously used on the account via the My Verizon app.

Ensure your app is up to date as the following steps apply to the most recent version.

Open the My Verizon app then tap the

Account tab

If prompted, enter your password, fingerprint or Face ID.

If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.

Scroll down then tap

Add a line

Tap

Bring your own device

then tap

To add a line with a new device, refer to Add a New Line of Service.

Select

Bring another device

Select the appropriate device option (e.g., Smartphone, Tablet, etc.) then tap

Continue

Enter the brand, model and previous carrier of the device then tap

Continue

Do one of the following:

Get a New Number

Select

Get a new number

Choose the first 6 digits of your number by tapping the

New phone number dropdown menu

then tap

If the ZIP code entered doesn't have any numbers available, tap

Edit

then enter a different ZIP code.

Use Your Number From Another Carrier

Select

Bring a number

then tap

Enter the required info (e.g., Existing phone number, Account holder's address, etc.), accept the Terms & Conditions then tap

Tap

Add

to select an equipment protection plan or tap

No thanks

to decline equipment protection.

Review the message then tap

Continue

Review the Verizon Wireless Customer Agreement then tap

Agree and continue

Review the order details then tap

Place order