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My Verizon app - View Order Status

Here's how to view and check the delivery status of orders (past and present) via the My Verizon app.

Ensure your app is up to date as the following steps apply to the most recent version.

Open the

My Verizon app

then tap the

Account tab

If prompted, enter your password, fingerprint or face ID.

If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.

From the Bill section, tap

Bill overview

Scroll to the bottom then tap

Documents & receipts

From the Your orders section, tap

View orders

Review the order info then tap

View details

to view delivery info.