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My Verizon Mobile - 4G Basic Phone
Manage Profile

2026-10-15 05:02:40.561

My Verizon Mobile - 4G Basic Phone
Manage Profile

Update your account password or adjust privacy settings on your 4G basic phone your My Verizon account stays secure.

Before you begin

Available options may vary based on user type (e.g., Account Owner, Account Manager, Account Member) and your Verizon plan.

Steps

  2. From the 'I want to' section, select one of the following:
    • Manage Password
    • Change User ID
    • Change Secret Question
    • Change Contact Numbers
    • Edit Share Name ID
    • Manage Privacy Settings
    • Special Offers
    • Verizon Smart Rewards

Change User ID

  1. To change your User ID, enter a name that's all letters or a combination of letters and numbers. Don't use all numbers or spaces.

Change Secret Question

  1. If you forget your password, you can gain access to your account by correctly answering the Secret Questions you provide below.
    1. New Secret Question
      Choose a  question from the dropdown menu in the 'Select a question' field.
    2. Enter in your Answer
      Your answer must be 3-40 characters, letters or numbers, spaces and periods are allowed.

Change Contact Numbers

  1. To change your contact number, enter the new number.

Edit Share Name ID

  1. From Manage Devices, navigate:
    Settings & preferences
    Share Name ID
    .
  2. Enter a name or enroll in Share Name ID.