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2025-05-16 13:07:06.853

My Verizon app (Prepaid) - Manage Plan

Here's how to change your plan via the My Verizon app (prepaid).
  • App is available to registered and new users on the new and grandfathered smartphone plans.
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Member).
  1. Open the
    My Verizon app
    .
  2. Tap the
    Menu icon
     Menu icon then tap
    Account
    .
  3. If prompted, enter your My Verizon password then tap
    Sign in
    .
    If you forgot the account password tap
    Forgot
    .
  4. Tap
    My Plan
    .
  5. From the 'Current Plan' tab, view the current plan.
  6. Tap
    Explore plans
    .
  7. Scroll to review available plans then tap
    Select
     to add the desired plan.
  8. From the 'Auto Pay' screen, select an option:
    • Not Now
    • Set up Auto Pay
      To continue, tap
      I agree to the Terms and Conditions
      .
  9. Review your new plan details then tap
    Purchase
    .
  10. Tap
    Confirm
    .
    Changes may take up to 15 minutes to appear on your account.