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2025-05-15 19:54:49.031

5G Home Internet - My Verizon app - Restart Router

Here's how to reboot a 5G Home Internet router via the My Verizon app.
5G Home Internet service is currently offered in specific areas; click here to check for 5G coverage availability.
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).
  1. Open the
    My Verizon app
     My Verizon App icon.
  2. Tap the
    Account tab
     (at the bottom).
    If prompted, enter your password, fingerprint or Face ID.
  3. If necessary, tap the 'Home' or '5G Home' tab (at the top).
    Depending on your account services, the tabs displayed may vary.
  4. Tap
    Manage 5G Home
    .
  5. Tap
    Network settings
    .
  6. Tap
    Settings
    .
  7. From the 'Account and router settings' screen, tap
    Restart
    .
  8. Tap
    Restart
     to confirm.
    After performing these steps, it may take several minutes before all services become available.
For additional info, check out these My Verizon app FAQs.