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Samsung Galaxy Watch Active2 - Restart / Soft Reset

2026-10-06 01:14:16.526

Samsung Galaxy Watch Active2 - Restart / Soft Reset

Here's how to restart your Galaxy Watch Active2 if it crashes or resets, freezes or runs slow.
A soft reset can resolve issues like continuous resetting, rebooting, device crashing, freezing, won't ring or vibrate, can't make or receive calls, device locks up and screen doesn't respond.
  • From your Android™ smartphone or Apple® iPhone® , ensure your Galaxy Watch Active2 software is up to date as the steps below apply to the most recent version.
  • A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. In most cases, a soft reset won't affect data on the device unless the battery is very low.
  1. From the watch screen, hold the
    Power button
    until the options menu appears, then release. Press and hold the Power button
  2. From the options screen, tap
    Power off
    .
  3. Once the device is off, press and hold the
    Power button
     until the Samsung Galaxy Watch Active2 logo appears, then release.