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Verizon Family
Using Safe Walk

2026-10-02 03:17:30.903

Verizon Family
Using Safe Walk

Stay safe and connected with loved ones using the Safe Walk SOS feature in the Verizon Family app. It’s an easy way to share your location and get help when you need it most.

Before you begin

Safe Walk is set up on the Guardian's and child's device.
Safe Walk SOS does not call 911.

Steps

  1. From the Home Screen Map in the Verizon Family app, tap the
    Plus icon
    .
  2. Tap
    Safe Walk
    .
  3. During the Safe Walk session, do any of the following:
    • Tap the
      SOS button
      to send an immediate SOS.
    • Tap and hold the
      SOS button
      until ready to send a delayed SOS.
    • Tap the
      Mark as safe button
      then enter the SOS PIN to confirm yourself safe (after SOS is sent).
  4. You will have 10 seconds to enter your PIN to cancel the SOS. If not canceled, the SOS is sent to your emergency contacts and your live location is shared.