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Verizon Family - Fi Pet Tracker
Add, Edit or Remove a Pet Profile

2026-10-06 21:28:44.062

Verizon Family - Fi Pet Tracker
Add, Edit or Remove a Pet Profile

Follow these steps to connect your pet to a Fi Mini pet tracker device or edit / delete your pet's roles using the Verizon Family app.

Before You Begin

Refer to the Fi Support Page for further assistance.
Ensure the Family app is installed on the Guardian device.
Sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
Ensure the Fi Mini pet tracker is nearby and plugged into a power source.
Have access to a Wi-Fi network.
Pet roles can't be edited. To change a user's role, delete the existing profile and create a new profile with the applicable role.

Add a Pet Role and Fi Mini device

  1. Tap the
    Family Profiles tab
    then tap the
    Invite button
    .
  2. Create a new profile and choose
    Pet
    as the role, then tap
    Continue
    .
  3. Enter the pet's info and tap
    Link Smart Collar
    .
  4. From the Welcome screen, read the info and tap
    Agree
    .
  5. Once the Smart Collar has been found, connect to your Wi-Fi network then tap
    Save
    .
    Tap
    Save Password
    to store password.
  6. From the Pet's profile page, verify the pet's name, add a photo (optional) then tap
    Continue
    .
  7. Choose the emergency contact(s) to send Lost Pet Mode alerts to by checking the box next to the name.
    You can also tap
    Import a contact
    to designate an optional contact from your phone's address book to receive alerts.
  8. Tap
    Create Profile
    to complete setup.
  9. You can watch the optional setup video then tap
    Close
    to exit.

Edit a Pet Role

  1. Tap the
    Family Profiles tab
    .
  2. Select the family member you want to edit.
  3. Edit any available fields, which vary based on role.

Remove a Pet Role

  1. Tap the
    Family Profiles tab
    .
  2. Tap the Pet's profile.
  3. Tap on the
    Edit icon
    next to the pet's profile photo.
  4. Tap
    Delete Profile
    .
  5. To confirm, tap
    Delete Profile
    .