Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Motorola Moto G Play - Support Overview

Find device-specific support and online tools for your Motorola Moto G Play.
Troubleshoot Moto G Play
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate a new device on the Verizon network if you already have an active account.

Activate Your Device FAQs

Find answers to questions about activating a mobile phone with Verizon.

Activate Your New or Certified Pre-owned Smartphone

Get instructions on how to set up & activate a new or pre-owned smartphone with Verizon. Find out how to switch SIM cards & transfer content to your new device.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Moto G Play - Activate / Set Up Device

Here's how to quickly activate and set up your Moto G Play.

Moto G Play - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your Moto G Play on or off.

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Prepare for an International Trip

Here's how to check for service availability around the world and find the best plan for your trip abroad.

Set up Verizon Prepaid Service - Android

Here's how to activate prepaid service on an Android device.

Top 10 Things to Do with Your New Smartphone

Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Video: How to Activate Your Device
(length: 3:11)
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:11

Video: What is Verizon Cloud?
(length: 1:38)
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 1:38

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Moto G Play - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Moto G Play and a computer.

Transfer Content - Apple iPhone to Android

Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.

Transfer Content with Samsung Smart Switch Mobile App

Here's how to transfer your data from your old device to your current Samsung phone.

Verizon Cloud - Transfer Content - Android Smartphone

Here's how to use the Verizon Cloud app on your Android smartphone to transfer content between devices.

Basics

How to Check Verizon Wireless Service Availability

Learn how to check if your location has Verizon wireless service available. Follow these instructions to see if there's coverage in your area.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Moto G Play - View Signal Strength

Here's how to view signal strength on your Moto G Play.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging / holding a charge, short battery life).

Moto G Play - Insert / Remove Battery

Here's how to insert / remove the battery for your Moto G Play.

Moto G Play - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Moto G Play.

Moto G Play - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Moto G Play.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Power Cycle the Wireless Device

Here's how to power your device off then back on.

Power Saver Settings - Moto G Play

Here's how to manage 'Battery saver' settings on your Moto G Play to improve battery performance.

Bluetooth

Connect your Vehicle to Bluetooth

To connect your vehicle to a Bluetooth-enabled device, here's a list of auto manufacturers' URLs for more help.

Create a Paired Connection - Windows

Here's how to create a paired Bluetooth connection with a Windows computer.

Moto G Play - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Moto G Play on or off and make it visible to other devices for pairing.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Moto G Play - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your Moto G Play.

Moto G Play - Block / Unblock Numbers

Here's how to set up a personal / corporate email account on your Moto G Play.

Moto G Play - Call a Number

Here's how to place a call from your Moto G Play

Moto G Play - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Moto G Play.

Moto G Play - Manage DTMF Tones

If you're calling into an automated system (e.g., Voicemail) from your Moto G Play and your dialpad entries aren't recognized, view this info.

Moto G Play - Manage Do Not Disturb Settings

If your Moto G Play isn't receiving calls or alerts for texts and email, here's how to check 'Do not disturb' settings.

Moto G Play - Place a Conference Call

Here's how to place a conference call on your Moto G Play.

Moto G Play - Redial

Here's how to manually redial a number called from your Moto G Play.

Moto G Play - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your Moto G Play.

Move Pictures / Videos to Device - Android Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

Wi-Fi Calling - Android - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Moto G Play - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Moto G Play.

Moto G Play - Record and Share a Video

Here's how to record and send a video using your Moto G Play.

Moto G Play - Share Picture from Gallery

Here's how to send a saved picture from your Moto G Play to a messaging recipient.

Moto G Play - Share Video from Gallery

Here's how to send a saved video on your Moto G Play to a messaging recipient.

Moto G Play - Take and Share a Picture

Here's how to take and share a picture from your Moto G Play.

Moto G Play - View Pictures / Videos

Here's how to view pictures and/or videos on your Moto G Play.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Computer/PC Connectivity

Moto G Play - USB Debugging Mode

Here's how to facilitate a connection between your Moto G Play and a computer with the Android SDK.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Check for Duplicate Contacts Stored in Multiple Accounts - Android Smartphone

Here's how to resolve duplicate contacts if you are using multiple backup options on your device.

Choose Contacts to Display on Device

Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.

Export Contact / Address Book Info to .CSV Files - Microsoft Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

Moto G Play - Add a Contact

Here's how to add a contact to your Moto G Play.

Moto G Play - Contact Display Options

Here's how to configure how your contacts display on your Moto G Play.

Moto G Play - Delete a Contact

Here's how to remove a contact from your Moto G Play.

Moto G Play - Edit a Contact

Here's how to edit a contact on your Moto G Play.

Moto G Play - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Moto G Play.

Moto G Play - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Moto G Play.

Moto G Play - View Contact Sync Source

Here's how to view where a phonebook contact on your Moto G Play was imported from.

Video: Managing Contacts Using My Verizon
(length: 2:34)
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:34

Video: Managing Duplicate Contacts Using Google
(length: 2:45)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Data gifting for eligible shared data mobile plans FAQs

Verizon mobile customers with an eligible monthly shared data plan can send and/or receive a 1 GB data gift through the My Verizon app.

Moto G Play - Allow / Deny Data Roaming

Here's how to turn data roaming for your Moto G Play on or off.

Moto G Play - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Moto G Play.

Moto G Play - Turn Data On / Off

Here's how to turn the mobile data on/off on your Moto G Play

PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions

PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.

Turn Facebook Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Date & Time

Auto Date and Time - Android

If you want your smartphone to automatically populate the date and time based on your location, view this info.

Moto G Play - Set Date and Time

If your Moto G Play shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

How to Locate ESN or MEID Serial Numbers on Phones

Learn how to find your phone's ESN (Electronic Serial Number) or the MEID (Mobile Equipment Identifier) number.

Moto G Play - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Moto G Play.

Moto G Play - View MAC Address

Here's how to view the Wi-Fi MAC address for your Moto G Play.

Moto G Play - View Phone Number

Here's how to view the phone number for your Moto G Play.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Understanding ESN and MEID Numbers

Understand what an ESN and MEID is and how to find it on your phone.

Device Settings

Configure Company Name ID

Here's how to configure settings for Company Name ID.

Moto G Play - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Moto G Play, view this info.

Moto G Play - Turn Screen Inversion On / Off

If the color scheme on your Moto G Play is reversed, view this.

Turn Screen Rotation On / Off - Moto G

Here's how to turn Screen Rotation for your Moto G on or off.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Email/Gmail

Moto G Play - Email Account Notification Settings

If you're not getting notifications for the personal email on your Moto G Play, view this info.

Gmail for Android - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Gmail for Android - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Leave or Remove Copies of Email Messages on the Messaging Server

Here's info on how to leave or remove copies of emails on the server.

Moto G Play - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Moto G Play.

Moto G Play - Add an Existing Google Account

Here's how to add an existing Google (Gmail) account to your Moto G Play.

Moto G Play - Adjust Account Sync Settings

Here's how to view sync settings on your Moto G Play if you're not receiving email and app notifications.

Moto G Play - Compose and Send Email Message

Here's how to Compose and Send Email Message on your Moto G Play.

Moto G Play - Create a New Google Account

Here's how to create a new Google account on your Moto G Play.

Moto G Play - Delete Email Messages

Here's how to delete email messages from your Moto G Play.

Moto G Play - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Moto G Play.

Moto G Play - Email Account Data Usage Settings

Here's how to modify data usage options for the personal email account on your Moto G Play.

Moto G Play - Email Account Password and Server Settings

Here's how to update the personal email password/server settings for your Moto G Play.

Moto G Play - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Moto G Play.

Moto G Play - Email Account Sync Frequency Settings

Here's how to Email Account Sync Frequency Settings for your Moto G Play.

Moto G Play - Manage Corporate Email Settings

Here's how to update your work email on your Moto G Play.

Moto G Play - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Moto G Play.

Moto G Play - Remove Gmail Account

Removing then re-adding a Gmail account on your Moto G Play often fixes email issues.

Moto G Play - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Moto G Play.

Moto G Play - View and Reply to an Email Message

Here's how to view and reply to an email message from your Moto G Play.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Update the Gmail Password - Android

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:24)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:24

Find My Phone

Find My Device - Android - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Turn Find My Device On / Off - Android

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

E911 Compliance FAQs

Review information about calling 911 from your mobile phone.

GPS Location Settings - Android

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Moto G Play - Turn GPS Location On / Off

Here's how to turn GPS location for your Moto G Play on or off.

Google Backup & restore

Moto G Play - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Moto G Play.

Home Screen

Moto G Play - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Moto G Play.

Hotspot

Moto G Play - Change Mobile / Wi-Fi Hotspot Password

To change the Mobile Hotspot password on your Moto G Play, view this info.

Moto G Play - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot settings (e.g., password, network name, etc.) for your Moto G Play.

Moto G Play - Tethered Modem Connection

Here's how to turn Mobile Hotspot for your Moto G Play on or off.

Moto G Play - Turn Mobile / Wi-Fi Hotspot On / Off

Mobile Hotspot for your Moto G Play on or off

Internet & Web Browser

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

How to Check Your Internet Connection Speed

Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.

Moto G Play - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Moto G Play.

Moto G Play - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Moto G Play.

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

Language

Moto G Play - Language Selection

Here's how to change the language used on your Moto G Play.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Moto G Play - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Moto G Play.

Moto G Play - Manage Screen Lock Settings

Here's how to Manage Screen Lock Settings for your Moto G Play.

Moto G Play - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Moto G Play when the screen is locked.

Moto G Play - Set Up Face Recognition

Here's how to set up facial recognition to unlock the screen on your Moto G Play.

Moto G Play - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Moto G Play.

Moto G Play - Unlock Screen

To unlock the screen on your Moto G Play, check out this info.

Memory/Storage

Insert the memory card that contained the songs from the play list

Here's what check if songs stored on your SD / memory card are missing from the playlist of your 3G Basic phone.

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Moto G Play - Check Device Storage

Here's how to check available space if your Moto G Play runs slowly / crashes, apps freeze or you can't save media.

Moto G Play - Export Contacts to SD / Memory Card

Here's how to export the contacts on your Moto G Play to an SD / memory card.

Moto G Play - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your Moto G Play.

Moto G Play - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Moto G Play.

Moto G Play - Insert SD / Memory Card

Here's how to insert an SD / Memory card into your Moto G Play.

Moto G Play - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Moto G Play to an SD / memory card.

Moto G Play - Remove SD / Memory Card

Here's how to remove an SD / memory card from your Moto G Play.

Music

Apple Music - My Verizon app - Opt In

Here's how to add Apple Music from your My Verizon app.

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Subscribe to Apple Music - My Verizon Website

Here's how to add Apple Music from the My Verizon website.

Near Field Communication (NFC)

Moto G Play - Manage Contactless Payments

Here's how to use the 'Tap & pay' service with your Moto G Play.

Moto G Play - Transfer Data via Android Beam

Here's how to wirelessly transfer data from your Moto G Play to another NFC-capable device via Android Beam.

Moto G Play - Turn Android Beam On / Off

Here's how to enable Android Beam and transfer files from your Moto G Play to other NFC-capable devices.

Moto G Play - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your Moto G Play.

Operating System & Software

Software Upgrade / Repair Assistant (Motorola) - Initial Setup

Here's how to install the Software Upgrade Assistant on your computer for use with Motorola devices made after 8/20/2013 and prepaid devices.

Software Upgrade / Repair Assistant (Motorola) - Software Update

Here's how to use the Software Upgrade Assistant to update the software on your Motorola device made after 8/20/2013.

Moto G Play - Install Device Software Update

Here's how to check for and install software updates on your Moto G Play.

Moto G Play - View Software Version

Here's how to view the software version your Moto G Play is running.

Motorola Moto G Play Software Update

Get instructions on how to download the latest software update for improvements and fixes to your device.

SIM Card

Moto G Play - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Moto G Play or turn it on or off.

Moto G Play - Remove SIM Card

Here's how to remove the SIM card from your Moto G Play.

Moto G Play - View SIM Card Number

Here's how to view the SIM card number associated with your Moto G Play.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

SIM and eSIM FAQs

Learn how to setup and activate a new SIM card. Replace a lost card or install a new one when you bring your own device (BYOD) and switch to Verizon mobile.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Social Networking

Manage Facebook Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Moto G Play - Save a Ringtone

Here's how to save an audio file as a ringtone on your Moto G Play.

Moto G Play - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your Moto G Play.

Moto G Play - Use Speakerphone

Herets how To utilize the speakerphone functionality on your Moto G Play.

Moto G Play - Vibrate Mode

Here's how to turn vibrate mode for your Moto G Play on or off.

Moto G Play - Volume Controls

Here's how to adjust the volume if your Moto G Play doesn't vibrate or play sounds when receiving calls / messages.

TV

Moto G Play - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Moto G Play.

Verizon Cloud - Android - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android device.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Moto G Play - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Moto G Play.

Moto G Play - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your Moto G Play.

Motorola Connect - Android™

Here's how to set up and use Motorola Connect.

Mute / Unmute Messages

Here's how to mute or unmute a conversation via Verizon Messages (Message+) or iMessage.

Report Spam Messages

Here's how to report Spam messages if you are receiving unwanted text messages.

Text to Landline FAQs

Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Texting FAQs - International messaging & email to text

Learn about sending and receiving texts, including how to block texts, restore deleted texts, text to and from email, and send international messages.

Verizon Messages - Website - Save / Print Text Messages

Here's how to save or print text messages from your computer via your My Verizon account.

Video: Verizon Messages - Basic Use
(length: 1:24)
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:05)
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:05

Tips, Tricks & Shortcuts

Moto G Play - Capture a Screenshot

Here's how to capture a screenshot on your Moto G Play.

Moto G Play - Set Up Printing

Here's how to set up and add a printer to your Moto G Play.

Top 10 Things to Do with Your New Smartphone

Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.

Visual & Hearing Accessibility

Turn Assisted Dialing On / Off - Motorola Smartphones

Here's how to check dialing settings if you're getting an error message when placing calls.

Accessibility Settings - Android

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Configure TalkBack / Screen Reader Settings - Android

Here's how to configure TalkBack / Screen reader settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Moto G Play - Manage TTY Settings

To change the TTY settings on your Moto G Play, check out this info.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Wi-Fi & Network

Moto G Play - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Moto G Play with other Wi-Fi capable devices.

Moto G Play - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Moto G Play.

Moto G Play - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Moto G Play to auto-switch between Wi-Fi and mobile data.

Moto G Play - Network Mode Settings

Here's how to view info on network mode settings if you're having issues with voice / data services on your Moto G Play.

Moto G Play - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Moto G Play.

Moto G Play - Reset Network Settings

Here's how to reset settings if your Moto G Play can't connect to data or send / receive messages.

Moto G Play - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Moto G Play on or off.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Wi-Fi Calling - Android - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.