Verizon Support
Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS
  • WIRELESS
 
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle

    FiOS

    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice

    Standard

    High Speed Internet (DSL)

    DIRECTV®

    Home Phone




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

    My Rewards+

    Manage My Rewards+

    Refer a Friend

     

     

     

  • Support  

    Community help

     

     

     

     

    Search Support



    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge

    Main

    Play

    Know

    Live

Home
Verizon SignIn Alerts

Home Control: Choose your service

Indoor Light Module Troubleshooting Tips

The Indoor Light Module allows you to dim or turn incandescent lights on or off remotely. You can even create “modes” to change the pattern of lights being turned on or off while you’re away, giving the appearance that someone is home.
 
Note: Fluorescent lights will not work with the Indoor Light Module

 

 

 

Light Module

 

Indoor Light Module
General Help
 

 

 

Indoor Light Module Issue Solution
My lamp will not turn on/off

My lamp does not show up on my device list.

 
  1. Manually test the lamp to make sure it is connected successfully to the Indoor Light Module.
     

  2. Plug the Indoor Light Module into any available working power outlet. Important Note:  Install the Indoor Light Module into a 120 volt A/C outlet.
     
  3. Plug a lamp into the Z-Wave (two-prong) side of the Indoor Light Module. A lamp (25 watts minimum and 300 watts maximum) can be controlled by the system if it is plugged into the Z-Wave™ side of the Indoor light module. Note: The three-prong outlet is not controlled by the Home Monitoring and Control service, but can be used. This outlet is simply used as a "pass-through" outlet for a second lamp.

     

  4. On the Indoor Light Module, press and hold the power button to manually operate the lamp plugged into the light module. This step also allows you to confirm if the dimmer is set too low.

SolutionDesc1=46975
Verizon SignIn Page

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411