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My Account Tools

Use My Account Tools to view and modify basic settings for your My Verizon Account. Within My Account Tools, you can view and modify the following settings:


Primary Account Settings:

  • View your Verizon Online User name
  • Edit your password or secret question
  • View your Verizon Online plan details or view information for upgrading your service.


Email Settings

  • View your Verizon Online email address
  • Create an email alias
  • Vacation Reply: turn on or off
  • Forward email to another address
  • Modify Spam Detector settings
  • Determine if you want to receive Verizon marketing email
  • Set up an alternate email that receives Verizon marketing email
  • Review your email storage



Review details about your Wi-fi service (if you qualify)



Personal Web Space

  • Review your Web Space usage
  • Add more space, if necessary


Broadband Essentials & Extras

Add on some of Verizon Online's Broadband services, like Verizon Internet Security Suite or PC Protection.




  • Review your sub-account information.
  • Add a sub-account
  • Modify each sub-account's password or secret question


Use My Account Tools Now

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Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Plan
  • Suspend My Service
  • Apps


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