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Manage Your Sub-accounts

As the primary account holder, you can create up to eight sub-accounts for family and friends, and maintain full control over email access for your sub-accounts. You can provide each sub-account access to your own Web Storage where you can share files, documents, photo albums, and more. You can also assign additional access granting the sub-account holder administrative access to view the bill, or bill pay rights to pay the bill online.

Before you begin, remember:

  • You'll create a separate user profile for each sub-account. Each profile includes a separate Verizon Online User name, password, and secret question. The Verizon Online User name you specify will serve as the first part of the sub-account's Verizon Online email address. Only the primary account holder has the ability to modify the sub-account's profile information.
  • If you share a computer with different sub-account holders, make sure each sub-account holder exits their account and closes the active browser window. These actions keep their account private and not accessible to other sub-account holders that may use the same computer to log in and access their own Verizon Online sub-account.

Use the Create Sub-accounts Tool



Note: Only primary account users can make changes to sub-accounts.

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