Multi-Room DVR MenuIf you are a Multi-Room DVR customer and do not see the Multi-Room DVR menu on your Set Top Box, reset all affected Set Top Boxes in your home.
You can also use the Verizon Troubleshooter to fix Set Top Box and remote control issues.
for personalized, convenient support
Many equipment problems can be fixed in less than
Make sure your equipment is plugged in and that the power is working in the rest of your house