With Pro On the Go same-day delivery and setup, your eligible device will be delivered, activated and set up by an expert when you purchase a new device on Verizon.com.
Pro On the Go same-day delivery and setup is included with:
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Pro on the G0 same-day delivery and setup FAQs
Learn about our same day delivery and setup and how to manage your delivery.
About Pro On the Go same-day delivery and setup
- Activate and set up your new device
- Show you how your new device works
- Share tips and tricks so you can get the most out of your new device
- Get your web-based email set up
- Get connected to Wi-Fi
- Connect your Bluetooth® devices and more
What is Pro On the Go same-day delivery and setup?
What is included with Pro On the Go same-day delivery and setup?
As part of the setup process, an expert can:
They can also help you:
How do I get Pro On the Go same-day delivery and setup?
Same day delivery and setup is included with:
It's available for new devices purchased on Verizon.com, in select locations, subject to purchase time, device availability, customer location and expert availability.
If available, the Pro on the Go same-day delivery and setup option will be presented to you at the time of device purchase.
How do I know if I am eligible for Pro On the Go same day delivery and setup?
If you're eligible for Pro On the Go same-day delivery and setup, this option will be presented to you at the time of device purchase. If an order is placed after 3 PM local time, you may see delivery options for the following day.
How does Pro On the Go same-day delivery and setup work?
If you're eligible for Pro On the Go same-day delivery and setup, this option will be presented to you at the time of device purchase. You'll be presented with available times during the order process on Verizon.com.
Where can I have my device delivered with Pro On the Go same-day delivery and setup?
If you're eligible for Pro On the Go, you can have your order delivered and set up at your home, work or even a coffee shop.
What if I miss my Pro On the Go same-day delivery and setup?
If there's no one at the delivery address specified on the order, an attempt will be made to contact you at the phone number entered when you placed your order. If no one is available to accept delivery after calling you, your order will be returned and a refund will be processed.
Who can accept delivery and setup of a same day delivery order?
Somebody 18 years or older in your household will need to be present and sign for the order.
Managing your delivery
Can I change my delivery address after submitting my same day delivery and setup order?
No. Due to the expedited nature of Pro On the Go same-day delivery and setup, you can't change the delivery address once the order has been submitted.
How do I check the status of my same-day delivery and setup order?
Once your order is received, you'll receive an email confirmation with your estimated delivery window. You'll also receive a link to track delivery status.