Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Samsung Galaxy Watch4 Classic - Support Overview

Find device-specific support and online tools for your Samsung Galaxy Watch4 Classic.

Activate and setup

Activate and set up your Galaxy Watch4 Classic

Filter all topics below.

Select a topic or type to search

Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Samsung Galaxy Watch4 / Galaxy Watch4 Classic User Guide (PDF)

This User Guide can help you get the most out of your Galaxy Watch4 and Galaxy Watch 4 Classic. Learn about set up, advanced feature use and navigation.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Add a Samsung Account

Here's how to add a Samsung account to your Galaxy Watch4 / Galaxy Watch4 Classic.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Activate / Set Up Device

Here's how to quickly set up your Galaxy Watch4 / Galaxy Watch4 Classic.

Back Up & Transfer Content

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Back Up Data

Here's how to back up your Galaxy Watch4 / Galaxy Watch4 Classic data via the Galaxy Wearables app.

Basics

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Add Cellular Plan

Here's how to activate your Galaxy Watch4 / Galaxy Watch4 Classic on a mobile plan with Number Share.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Determine Cellular Capabilities

Here's how to tell what your Galaxy Watch4 / Galaxy Watch4 Classic can do when your phone is turned on or off.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Replace Existing Device

Here's how to activate your Galaxy Watch4 / Galaxy Watch4 Classic If you've recently replaced your watch or have reset the network settings.

Battery & Power

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy Watch4 / Galaxy Watch4 Classic.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Charge the Device

Here's how to charge your Galaxy Watch4 / Galaxy Watch4 Classic.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Extend Battery Life

Here are some ways to improve the battery life of your Galaxy Watch4 / Galaxy Watch4 Classic.

Bluetooth

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Watch4 / Galaxy Watch4 Classic on or off and make it visible to other devices for pairing.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Connect to New Phone

Here's how to connect your existing Galaxy Watch4 / Galaxy Watch4 Classic to a new phone.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Delete Paired Bluetooth Connection

Here's how to remove an existing Bluetooth connection on your Galaxy Watch4 / Galaxy Watch4 Classic.

Calling & Dialing

My Verizon Website - Update Connected Device Emergency Address (E911)

Here's how to update the E911 address on your device, used by emergency personnel, via the My Verizon website.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - View / Delete Call History

Here's how to view and delete call history from your Galaxy Watch4 / Galaxy Watch4 Classic.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Answer a Call

Here's how to answer a call from your Galaxy Watch4 / Galaxy Watch4 Classic.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Call a Number

Here's how to place a call from your Galaxy Watch4 / Galaxy Watch4 Classic.

Contacts

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - View Contacts

Here's how to view contacts on your Galaxy Watch4 / Galaxy Watch4 Classic.

Data

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Turn Data On / Off

Here's how to turn cellular data for your Galaxy Watch4 / Galaxy Watch4 Classic on or off.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Allow / Deny Data Roaming

Here's how to check settings if you can't connect to the internet or send / receive messages on your Galaxy Watch4 / Galaxy Watch4 Classic.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Manage Data Usage

Here's how to change the data usage cycle, view data usage and set data limits on your Galaxy Watch4 / Galaxy Watch4 Classic.

Device ID & Info

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM ID, IMEI, etc.) for a device on your account via the My Verizon website.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - View Device ID

Here's how to find the device ID (IMEI) for your Galaxy Watch4 / Galaxy Watch4 Classic.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - View Phone Number

Here's how to view the phone number associated with your Galaxy Watch4 / Galaxy Watch4 Classic.

Device Settings

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Turn Airplane Mode On / Off

To turn Verizon network services on / off or if they aren't functioning on your Galaxy Watch4 / Galaxy Watch4 Classic, view this info.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Turn Remote Connection On / Off

Here's how to turn Remote connection for your Galaxy Watch4 / Galaxy Watch4 Classic on or off.

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (Screen timeout, Background style, Font, etc.) on your Galaxy Watch4 / Galaxy Watch4 Classic.