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Sony Xperia® Z3v Support

Find device-specific support and online tools for your Sony Xperia Z3v.

Filter all topics below.


Call Forwarding

My Verizon Website - Turn Call Forwarding Off

Here's how to stop forwarding calls to another number via the My Verizon website.

My Verizon Website - Turn Call Forwarding On

Here's how to forward your calls to another number via the My Verizon website.

Turn Call Forwarding Off from Device

Here's how to turn immediate Call Forwarding or conditional Call Forwarding (No Answer / Busy Transfer) off from your device.

Caller ID

Company Name ID FAQs

Learn how customize the outgoing calls of each line in your company. Set up a unique name and image that will appear on compatible phones that you call.

Edit Share Name ID

Here's how to edit how your name displays on someone else's Caller ID via the My Verizon website or app.

My Verizon Website - Cancel Share Name ID

Here's how to remove Share Name ID from your account via the My Verizon website.

Understanding Spam Calls / Caller ID Spoofing

Here's info on spam and Caller ID spoofing which may help if you're getting calls from random numbers.

HD Voice

Turn Video Call On / Off - HD Voice - Sony Xperia® Z3v

Here's how to turn video calling (HD voice) for your Xperia Z3v on or off.

Turn Voice & Video On / Off - HD Voice - Sony Xperia® Z3v

Here's how to turn HD voice and video calling for your Xperia Z3v on or off.

International

My Verizon app - International Ready Check

Use the International Ready Check to determine if your device can be used while traveling internationally.

My Verizon app - Manage International Plan and View Usage

Here's how to manage international plans and view international data usage via the My Verizon app.

Place an International Call

Here's info on rates and dialing instructions for international calling from inside or outside the US.

TravelPass® - My Verizon Website (Prepaid) - View International Usage

Here's how to view international usage details and charges via the My Verizon website (Prepaid).

Video: Preparing for International Travel
(length: 3:23)

Prepare for International Travel by choosing your own travel plan and turning on your devices travel settings.
Length: 3:23

NumberShare

Video: NumberShare
(length: 2:58)

Stay connected while phone free. Share your mobile number with eligible devices with no app required.
Length: 2:58

Push to Talk Plus

Push to Talk Plus - Android™ - Initial Setup

Here's how to set up Push to Talk+ on your Android device.

Push to Talk Plus - App Settings

Here's how modify your app settings for Push to Talk Plus.

Push to Talk Plus - Create a Group

Here's how to create Push to Talk Plus group.

Push to Talk Plus - Delete Groups

Here's how to delete a Push to Talk Plus group.

Push to Talk Plus - Delete a Contact

Here's how to delete a Push to Talk Plus contact.

Push to Talk Plus - Edit Groups

Here's how to edit a group using Push to Talk Plus.

Push to Talk Plus - Edit a Contact

Here's how to edit a Push to Talk Plus contact.

Push to Talk Plus - Place or Receive Group Calls

Here's how to place or receive group calls using Push to Talk Plus.

Push to Talk Plus - Place or Receive Individual Calls

Here's how to place or receive individual calls using Push to Talk Plus.

Push to Talk Plus - Send / Receive Instant Personal Alerts

Here's how to send or receive an Instant Personal Alert using Push to Talk Plus.

Push to Talk Plus - Send a Location Attachment

Here's how to share your Push to Talk Plus location.

Push to Talk Plus - Send a PDF File Attachment

Here's how send a PDF using Push to Talk Plus.

Push to Talk Plus - Send a Picture or Video Attachment

Here's how to share a picture or video attachment using Push to Talk Plus.

Push to Talk Plus - Send a Text Message

Here's how to send a Push to Talk Plus text message.

Push to Talk Plus - Send a Voice Message Attachment

Here's how to send a Push to Talk Plus voice message attachment.

Push to Talk Plus - Set Favorites

Here's how to set favorites through the Push to Talk Plus app.

Push to Talk Plus - Set Presence

Here's how to set your presence status on your Push to Talk Plus device.

Push to Talk Plus - Status Icons

Here's the Push to Talk Plus status icons for your device.

Push to Talk Plus Contact Management Tool - Assign Contacts

Here's how to assign contacts with the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Assign an Enterprise Group

Here's how to assign a enterprise group with the Push to Talk Plus Contact management tool.

Push to Talk Plus Contact Management Tool - Create a Sub List

Here's how to create a group sub list on the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Create a Template

Here's how to create a template in the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Create an Enterprise Group

Here's how to create a enterprise group with the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Manage Groups

Here's how to manage group contacts on the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Manage Sub Lists

Here's how to manage sub list with the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Manage Templates

Here's how to manage templates with the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Remove External Contacts

Here's how to remove external contacts with the Push to Talk Plus content management tool.

Push to Talk Plus Contact Management Tool - Upgrade from 3G to 4G

Here's how to export Push to Talk Plus contacts with the contact management tool when upgrading from a 3G to 4G device.

Push to Talk Plus Contact Management Tool - Verify Transaction History

Here's how to verify the transaction history on the Push to Talk contact management tool.

Ringtones & Ringback Tones

Assign a Ringback Tone to a Contact - My Verizon Website

Here's how to assign your Ringback Tones to a contact via the Media Store on the My Verizon website.

Delete a Ringback Tone - My Verizon Website

Here's how to delete a Ringback Tone via the Media Store on the My Verizon website.

Download Pending Ringtones - Verizon Tones - Android™ 

Here's how to download pending ringtones via the Verizon Tones app on your Android device.

Purchase Ringback Tones - My Verizon Website

Here's how to purchase Ringback Tones for your device.

Ringback Tones - Adjust Caller Greeting - My Verizon Website

Here's how to adjust the greeting callers hear before your tone plays via the Media Store on the My Verizon website.

Ringback Tones - Create / Delete a Playlist - My Verizon Website

Here's how to create or delete a Ringback Tone playlist via the Media Store on the My Verizon website.

Ringback Tones - Edit a Playlist - My Verizon Website

Here's how to edit a Ringback Tone playlist via the Media Store on the My Verizon website.

Ringback Tones - Subscribe via the My Verizon Website

Here's how to subscribe to Ringback Tones via the My Verizon website.

Save a Ringtone - Sony Xperia® Z3v

Here's how to save an audio file as a ringtone on your Xperia Z3v.

Set Ringtones - Sony Xperia® Z3v

Here's how to select or change ringtones on your Xperia Z3v.

Subscribe and Purchase a Ringback Tone via Text Message

Here's how to subscribe and purchase a Ringback tone via text message.

Verizon Tones App FAQs - Set Up Ringtones & Ringback Tones

Learn about purchasing, managing and customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone.

Roaming

Allow / Deny Data Roaming - Sony Xperia® Z3v

Here's how to turn data roaming for your Xperia Z3v on or off.

Voicemail

Access Basic Visual Voicemail - Sony

Here's how to access the Visual Voicemail app on your Sony device.

Activate Basic Visual Voicemail - Sony

Here's how to activate Basic Visual Voicemail for your Sony device.

Add a Contact via Basic Visual Voicemail - Sony

Here's how to add a contact on your Sony device via Basic Visual Voicemail.

Check Voicemail - Sony Xperia® Z3v

Here's how to check Voicemail messages from your Xperia Z3v or from a different phone.

Check for Visual Voicemail Messages - Sony

Here's how to check for Visual Voicemail Messages on your Sony device.

Delete Basic Visual Voicemail Messages - Sony

Here's how to delete Basic Visual Voicemail messages on your Sony smartphone.

Forward a Premium Visual Voicemail Message - Sony

Here's how to forward a Premium Visual Voicemail message on your Sony phone.

Place a Basic Visual Voicemail Callback - Sony

Here's how to place a Basic Visual Voicemail callback on your Sony phone.

Reply to a Premium Visual Voicemail Message - Sony

Here's how to reply to a Premium Visual Voicemail message on your Sony phone.

Reset Locked Out Voicemail Password

Here's how to reset your Voicemail password when locked out.

Reset Voicemail Password from Device

Here's how to change or reset your Voicemail password from the My Verizon app, your phone or the My Verizon website.

Retrieve Voicemail Messages

Here's how to retrieve Voicemail messages from your device or another phone.

Retrieve Voicemail from Another Phone or While Roaming

Here's how to check your voicemail messages from another phone or while roaming.

Set Up Voicemail

Follow these instructions on how to set up your Voicemail and greeting.

Turn Call Forwarding On from Device

Here's how to turn on immediate Call Forwarding or conditional Call Forwarding (No Answer / Busy Transfer) from your device.

Update an Existing Contact via Basic Visual Voicemail - Sony

Here's how to update an existing contact via Basic Visual Voicemail on your Sony phone.

Voicemail Options

Here's info on how to use your Voicemail service.

Wireless Emergency Alerts

Wireless Emergency Alert Compatible Devices

A list of Wireless Emergency Alert Compatible Devices.

Wireless Emergency Alerts - Sony Xperia® Z3v

Here's how to manage emergency alerts (e.g., AMBER Alerts, etc.) for your Xperia Z3v.

Wireless Emergency Alerts FAQs

Frequently asked questions about Wireless Emergency Alerts, including Presidential Alerts, Imminent Danger Alerts and AMBER Alerts.