Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Verizon SignIn Alerts

High Speed Internet

Set Up and Use Verizon Email

For AOL email support click here.

Set Up Email

Set Up your Primary Account

During the account setup portion of your service installation, you selected your user name and password, which serves as the first part of your Verizon Online email address.


Verizon Online Email Address

Forgot your user name and password?


Next steps?

Login to Verizon Online Email

Import Email, Contacts and Calendar



Set up Email on Verizon Wireless Phones

Visit the Verizon Wireless Support Web site and select your phone to locate the steps that apply to your cell phone. Need Email Settings? _____________________________



Set Up Accounts for Friends and Family

Primary account holders can set up 8 additional accounts (sub-accounts).


Set up sub-accounts in My Account

Set up sub-accounts in Outlook Express



Set Up Non-Verizon Email Software

Once you set up your primary account you can set up email software.


Email settings


Outlook or Outlook Express


 Set up Outlook Express  



Use Email


Use Web-based Email

Verizon Online Email via Message Center

Our newest web-based management tool for email, calendar and more.

Message Center graphic


Verizon Online Email via Webmail

Our classic version of web-based email.

Webmail graphic




Use Portal Partner Email

As of March 27, 2010, service for these email products is no longer available in some areas. Learn more


Verizon Yahoo! Mail

Verizon AOL

Verizon Online MSN Premium

troubleshootertroubleshooter PageIntroText=16955,46602,22799,17044,15535,22799,15521,44437,46509,23365,45849,46135,44786,15074,44786,15161;;PageIntroText1=23271,16743,42461,42463,42466,23187,42517,18441,16744,18444,16984,16730,20480,18441,16740,18443,16730,18440,42423,18775,18630,15640,18629,15649,15650,15648,15647,18366,16952,18381,16853,16730,18574,18775,22980,22981,42487,18656,18443,16745,16730,16969,18732,16729,18732,18934,18733,18734,18933,16980,18775,16983;PageIntroImage=16955,44452,44789,15521,16730,44861,44788,45849,46135,44786,15074,44786,15161,44786,45849
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios