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Certified Pre-Owned. Certified peace of mind.

Every Certified Pre-Owned phone, tablet and smartwatch from Verizon is rigorously tested and inspected—so you are guaranteed a reliable device from day one.

A worry-free
way to upgrade.

Go Pre-Owned and rest easy, with
flexible payment options and the
support you get from Verizon.

90-day limited warranty.

Spread payments over 36 months.

Verizon Support when you need it.

A green choice that reduces e-waste.

First, each
device is tested
and inspected
to the fullest.

All of our devices undergo a thorough quality
inspection to ensure they’re fully functional,

working perfectly and include essential
accessories such as charging cables.

Power

Battery charges up and the charge

indicator works.

Connectivity

Wi-Fi and other connections
work properly.

Display

Images are clear and bright, and all
colors
are sharp. Every pixel works.

Ports

All ports and card slots are
completely functional.

Audio

Speakers, microphones and
Bluetooth must work.

Keyboards & software

Software is up-to-date and all
buttons
and soft keyboards work.

Then every
device gets
a
cosmetic grade.

Good

The option for the most savings. May have minor scratches or dents.

Very good

Will have slightly less scratches.

Great

In the best condition, with the least scratches and scuffs.

More about
Certified Pre-Owned devices.

Certified Pre-owned phones - what you need to know.

Read more

The benefits of buying an unlocked phone.

Read more

Buyer’s guide to refurbished phones.

Read more

Have questions?
We’ve got answers.

How do other people feel about their used phones?

According to consumer reports, the refurbished phones offered by manufacturers, cell phone carriers, and major retailers are generally "certified," which means they've been inspected and often upgraded to make sure they're in good working condition. This means these phones operate as they should, and consumers can use them like a new device.

What's the difference between pre-owned and certified pre-owned phones?

The term "certified pre-owned" refers to all pre-owned smartphones Verizon sells, which are vetted for quality and given a quality rating by Verizon before being sold to the consumer. Not all retailers certify their devices before selling them to consumers, so this is an extra step Verizon takes in quality assurance with all pre-owned devices we sell.

Is it safe to buy a pre-owned cell phone?

Yes. It is safe to buy a pre-owned phone from a trusted source that vets them for quality and ensures they are in good working condition. Verizon rates all certified pre-owned phones and makes that rating known to the consumer.

How do you know if a phone is refurbished?

All pre-owned phones at Verizon are sold as "certified pre-owned" devices.