Certified
Pre-Owned devices

Get the best phones on the best network for less.

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Buy smarter when
upgrading or replacing

Don't compromise on quality when you choose to save on an upgrade or replacement. All Verizon refurbished smartphones feature:

  • Total Quality Inspection
  • 90 day limited warranty
  • Eligible for Total Mobile Protection

All Certified Pre-Owned devices are 100% fully functional.

We inspect each used device to make sure it's working perfectly and then assign a grade of Like New, Great, Very Good or Good to its cosmetic condition.

Like New

These devices look and feel like new. They have undergone minimal usage or have been completely rebuilt.

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Great

These devices are in great condition. They have a few light scratches and scuffs.

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Very Good

These devices are in very good condition. They have slightly more scratches and scuffs.

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Good

These devices are in good condition. They have serious scratches, scuffs or dents on the case and minor scratches on the screen.

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Fully
functional

All of our devices go through a thorough quality inspection. We make sure they're as reliable as our network.

Power

Battery charges up and battery charge indicator works.

Connectivity

Wi-Fi and other connections all work properly.

Ports

All ports are completely functional and all card slots work.

Audio

Speakers, microphones and Bluetooth all work.

Display

Images on screen are clear and bright, all colors are sharp. Each pixel works.

Keypad & Software

All buttons and soft keyboard work. All software is up to date.

All Your Questions, answered.

Interested in a used phone from Verizon but not sure how it works? From condition and battery life to user satisfaction and cost, we’ve answered all the questions you might have about pre-owned devices.

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Understanding IMEI numbers

Before you purchase a used phone, you should know exactly what you’re buying. Some used phones sold by third-party vendors may have been previously reported as stolen or locked. Thankfully, there’s one way to find out if the used phone you want to buy is reputable: an IMEI check.

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How to choose a
Pre-Owned device

Manufacturers like Apple, LG and Samsung release new smartphones nearly every year, but that doesn’t mean you need a brand-new device once it’s time to upgrade. A wallet-friendly used phone or a Certified Pre-Owned phone may make more sense.

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Shop Certified
Pre-Owned Phones