Buy smarter when
upgrading or replacing
Don't compromise on quality when you choose to save on an upgrade or replacement. All Verizon refurbished smartphones feature:
- Total Quality Inspection
- 90 day limited warranty
- Eligible for Total Mobile Protection
All Certified Pre-Owned devices are 100% fully functional.
We inspect each used device to make sure it's working perfectly and then assign a grade of Like New, Great, Very Good or Good to its cosmetic condition.
These devices look and feel like new. They have undergone minimal usage or have been completely rebuilt.Shop Like New devices
These devices are in great condition. They have a few light scratches and scuffs.Shop Great devices
These devices are in very good condition. They have slightly more scratches and scuffs.Shop Very Good devices
These devices are in good condition. They have serious scratches, scuffs or dents on the case and minor scratches on the screen.Shop Good devices
All of our devices go through a thorough quality inspection. We make sure they're as reliable as our network.
Battery charges up and battery charge indicator works.
Wi-Fi and other connections all work properly.
All ports are completely functional and all card slots work.
Speakers, microphones and Bluetooth all work.
Images on screen are clear and bright, all colors are sharp. Each pixel works.
Keypad & Software
All buttons and soft keyboard work. All software is up to date.
All Your Questions, answered.
Interested in a used phone from Verizon but not sure how it works? From condition and battery life to user satisfaction and cost, we’ve answered all the questions you might have about pre-owned devices.Read more
Understanding IMEI numbers
Before you purchase a used phone, you should know exactly what you’re buying. Some used phones sold by third-party vendors may have been previously reported as stolen or locked. Thankfully, there’s one way to find out if the used phone you want to buy is reputable: an IMEI check.Read more
How to choose a
Manufacturers like Apple, LG and Samsung release new smartphones nearly every year, but that doesn’t mean you need a brand-new device once it’s time to upgrade. A wallet-friendly used phone or a Certified Pre-Owned phone may make more sense.Read more