Go Unlimited FAQs

You can no longer choose Go Unlimited when adding lines or changing plans on your account. You can keep this plan if you already have it and add current Unlimited plans to your account if you want.

Note: Go Unlimited plans purchased on or before 6/17/18 can't be mixed and matched. However, you can switch to a current unlimited plan any time in My Verizon.

Every line with Go Unlimited gets:

• Unlimited 4G LTE / 5G Nationwide¹ data TT
• Unlimited domestic Talk & Text
• Talk, text and data in Mexico & Canada included
• DVD-quality streaming (480p)
• Mobile Hotspot data
• Verizon Up rewards

Check your Add-ons & Apps in My Verizon for other promotions that may be available with your plan.

5G Ultra Wideband network access - A 5G phone on an Go Unlimited plan gets²:

• Unlimited 5G Ultra Wideband data TT
• Unlimited 4K HD streaming TT
• Unlimited 5G Ultra Wideband hotspot

¹4G LTE / 5G Nationwide: In times of congestion, your data may be temporarily slower than traffic.
²$10/mo charge and credit for 5G access will appear on your bill.

Go Unlimited pricing is based on how many phones you have on your account. The price also depends on whether you sign up for Auto Pay and paper-free billing, which gives a $5 discount for each phone. (Keep in mind you can get a $10/month per line discount when you switch to any of our current unlimited plans and use Auto Pay and paper-free billing.)

Learn more about the Auto Pay and paper-free billing discount.

Go Unlimited monthly fees:

Yes, If you already have the Go Unlimited plan, you can keep it, or you can add or change to any of these current unlimited plans:

• 5G Start
• 5G Play More
• 5G Do More
• 5G Get More

You can have up to 12 phones total. Your data devices and connected devices (e.g., tablet, mobile hotspot device, smartwatch, etc.) will each need its own connected device plan.

To add or switch plans, visit Manage Plan in My Verizon.

See current plans you can mix and match.

Note: When you switch your plan to a mix and match unlimited plan in My Verizon, you'll be asked to select the unlimited plan for each line on your account.

Your account can have up to 30 devices (including watches):

• You can add up to 12 phones (smartphones and basic), each on Unlimited plans.
• If you have 12 phone lines, you can have 18 connected devices (e.g., tablet, smartwatch, streaming camera, etc.). Each connected device needs its own data plan.

Note: If you signed up for Go Unlimited after 6/18/18, your data devices and connected devices need to have their own compatible data-only plan.

Go Unlimited* provides 5 GB premium Mobile Hotspot data, then unlimited lower-speed data. TT

*Mobile hotspot available for line-level Go Unlimited plans only, and not account-level versions of this plan.

With Go Unlimited, your video quality is 480p for smartphones.

Verizon Cloud media storage isn't included with Go Unlimited, but you can use the Verizon Cloud app to back up and store your contacts.

You can add up to 2 TB of Verizon Cloud media storage online in My Verizon for a monthly fee.

Yes it does. Go Unlimited lets you use your domestic data while in Mexico and Canada.TT It also includes unlimited calling or texting while in Mexico and Canada.

Smartphones and basic phones are eligible for Go Unlimited. If you signed up for unlimited after 6/18/18, the connected devices (e.g., tablet, mobile hotspot device, smartwatch, etc.) on your account need to have their own compatible data-only plan. When you add devices, you'll be asked to choose the data plan for each device.

No. Data boost isn't available with Go Unlimited. 

As part of our commitment to support the men and women who serve our country and our communities, Verizon offers discounts on products and services to eligible military personnel (veterans and active duty), retired and volunteer state and local first responders, nurses, teachers and students.

This discount depends on how many unlimited plans you have:

• 1 phone - $10 discount per account
• 2 - 3 phones - $25 discount per account
• 4+ phones - $20 discount per account

Visit our How to register for discounts page to learn more.

Notes:

• This discount changed on 8/5/19. If you had the discount before 8/5/19 you keep that discount amount.
• If you signed up for Go Unlimited before 6/18/18, you have a $15 account-level discount, no matter how many lines you have.* You can mix and match unlimited plans on your account to get the new discount listed above.

Other discounts

Go Unlimited isn't eligible for an employer or corporate plan discount. But Go Unlimited customers can get a $5 discount per phone line each month for using Auto Pay and paper-free billing.

Go Unlimited isn't eligible for your employer discount or corporate plan discount. Contact your employer to see if you can take advantage of any other benefits your employer offers with Verizon Wireless.

*Does not apply to first responders.

If you change your plan to a shared data plan, all lines on your account will change to that plan as well.*

Also, if you're eligible for:

• A military discount - Your discount will change to a percentage off the monthly service fee for your entire account.
  
• An employer discount - If you're eligible for a discount because of your employer's agreement with Verizon, but your unlimited plan wasn't eligible for the discount, that discount will be applied to your new shared data plan.

*Exception: If you have a Just Kids plan and you remove all unlimited plans from your account, the Just Kids line will be suspended in 48 hours and will be disconnected within the next billing cycle.

5G Ultra Wideband network access TT isn't included with Go Unlimited, but you can add 5G access to your plan for $10/month to access to our 5G Ultra Wideband network when you're in an Ultra Wideband coverage area:

• Unlimited data on 5G Ultra Wideband
• 4k HD streaming on 5G Ultra Wideband TT
• Unlimited Mobile Hotspot on 5G Ultra Wideband

The option to choose a 5G network access plan displays when you buy a 5G Ultra Wideband-capable phone in My Verizon.

Visit our 5G overview to learn about 5G devices and 5G Ultra Wideband coverage areas.

Yes. As of 10/13/20, this plan includes access to our 5G Nationwide network. 5G Nationwide is available in 2,700+ cities. 5G Nationwide access requires a 5G Nationwide-capable device, which automatically connects when you're in a 5G coverage area.

Learn more about our 5G mobile networks and 5G devices.