Verizon Ellipsis® 7 - Factory Data Reset (Powered Off)
Here's how to factory / hard reset your Ellipsis 7 tablet if the screen freezes or app, audio or sync issues occur and the device won't start up.
- Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
- For devices with Android™ Device Protection turned on, it's imperative Google sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
- Attempt to sign in with any Google account previously used on the device.
- Reset the password via the https://www.google.com/accounts/recovery website.
- If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.
- Ensure the device is powered off.If the device is responsive and can be powered on, the preferred reset method should be performed.
- From the edge of the device, simultaneously press and hold theVolume buttonandPower buttonuntil the 'Factory Mode' screen appears then release.
- SelectClear eMMC.Utilize the bottom of the Volume button to scroll through the available options and the top of the Volume button to select.Allow several minutes for the reboot process to complete.If applicable, set up your device.If the language displays, selecteMMCto complete the reset process.