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Push to Talk Plus Contact Management Tool - Upgrade from 3G to 4G

2026-10-15 05:21:46.235

Push to Talk Plus Contact Management Tool - Upgrade from 3G to 4G

Here's how to export Push to Talk Plus contacts with the contact management tool when upgrading from a 3G to 4G device.
Ensure all 3G PTT contacts are exported before processing an upgrade to 4G device. After upgrading to a 4G device, all 3G contacts are lost.
  1. Sign in to the Push to Talk admin page via My Business.
  2. Prior to upgrade, export the current 3G contacts.
    Export contacts
  3. Create a new template.
  4. Process the 3G to 4G device upgrade.
  5. From Manage templates, apply the template created in step 3 to the new upgraded line.
  6. Assign the upgraded line to all lines that should have it as contact.