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2025-05-14 19:20:49.016

Samsung Galaxy J7 V / Galaxy J7 - Reset App

Here's how to reset apps if your Galaxy J7 V / Galaxy J7 crashes, resets or freezes.
Personal data such as browser bookmarks and other customized app settings can be backed up to Google's servers.
  1. Open the
    Settings app
    .
  2. Tap
    Apps
    .
  3. Do any of the following:
    • Reset Individual App
      Resetting an app doesn't remove saved items on the device (e.g., texts, pictures, voicemails, etc.); however, saved passwords for Wi-Fi, settings, backgrounds, etc. within the app itself may be reset.
      1. Locate then select the appropriate app.
      2. Tap
        FORCE STOP
        .
      3. Tap
        FORCE STOP
        .
      4. Tap
        Storage
        .
      5. Tap
        CLEAR DATA
        .
        This option may not be available for some apps.
      6. Tap
        DELETE
        .
    • Reset All App Preferences
      This option resets app preferences for disabled apps, notification restrictions for apps, default apps, background data restrictions for apps, and permission restrictions.
      1. Tap the
        Menu icon
         Menu icon.
      2. Tap
        Reset app preferences
        .
      3. Tap
        RESET
        .