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Verizon Family
Sync Child's Contact List

2026-10-04 15:42:03.869

Verizon Family
Sync Child's Contact List

Sync your child's contacts with Verizon Family so you can see the contact details when viewing call / text activity from your device.

Before you begin

Ensure the Verizon Family app is installed on the Guardian's device.
Sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
Ensure the Guardian and Dependent devices are paired.

Steps

  2. Tap the
    Family Profiles tab
    .
  3. Choose the profile of the family member you wish to view.
  4. From the Call & texts card, tap
    Details
    .
  5. To the right of Text history, tap
    Sync now
    .
    If prompted to update the Companion app, do the following:
    1. Tap
      Update now
      .
    2. Tap
      Send text
      .
    3. Open the text message on your child's device to update the Companion app.
  6. Tap
    OK, got it
    .
  7. Open the Verizon Family Companion app on your child's device.
  8. Do one of the following:
    • If your child's device is an Android™:
      1. Tap
        Continue
        .
      2. Tap
        Allow
         to grant Verizon Family Companion access to your contacts.
    • If your child's device is an Apple® iPhone:®
      1. Tap
        Continue
        .
      2. Tap
        OK
         to allow the Companion app access to your contacts.