Session status messages
Session Status
Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue.

Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Stream TV - Factory Data Reset (Powered On)

Here's how to factory / hard reset your 2nd-generation Stream TV if the screen freezes or app, audio or sync issues occur.

Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data, and remote settings.

The steps below apply to the 2nd-generation Stream TV which can be identified by the Find My Remote button. If you have the original Stream TV model, refer to Stream TV - Factory Data Reset (Powered On).

Ensure your Stream TV is up to date as the following steps apply to the most recent version.

If necessary, press the

Home button

on your Stream TV remote to wake up your device.

From the Stream TV Home screen, select the

Settings menu

(upper-right).

Utilize 5-way navigation pad on the remote to highlight and the center (OK) button to select.

Navigate:

Android TV settings

Device Preferences

Reset

(at the bottom).

Review the 'Reset' message then select

Reset

Select

Erase everything

Allow a few minutes for the reset to complete.

If applicable, set up the device again. If the Stream TV Voice Remote isn't available, the Remote Control app is required for setup.

For additional info, see this Stream TV support page.