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Stream TV - Support Overview

Find Stream TV support information here. Stream TV is a device that enables video streaming over your Wi-Fi, allowing access to exclusive Verizon content plus the most popular streaming services including Netflix®, YouTube TV™ and Disney +.

Filter all topics below.


FAQs

Learn how Stream TV connects to your home Wi-Fi or Ethernet network to deliver video streaming services. Download apps to get services like YouTube TV and Disney +.

How to Use

Here's how to add a Wi-Fi network to your 2nd-generation Stream TV.
Here's how to add an existing Google account to your 2nd-generation Stream TV.
Here's how to make your 2nd-generation Stream TV visible to Bluetooth devices.
Here's how to use 2nd-generation Stream TV to display your phone or tablet screen on a TV or monitor.
Here's how to check available space if your 2nd-generation Stream TV runs slowly / crashes, apps freeze or you can't save media.
Here's how to clear cached data if your 2nd-generation Stream TV runs slow, crashes or resets, or apps freeze.
Here's how to remove paired Bluetooth devices from your 2nd-generation Stream TV.
Here's how to install third-party apps on your 2nd-generation Stream TV.
Here's how to turn pre-installed apps on your 2nd-generation Stream TV on or off.
Here's how to factory / hard reset your 2nd-generation Stream TV if the screen freezes or app, audio or sync issues occur.
Here's how to check for and install software updates on your 2nd-generation Stream TV.
View this info for explanations of status LEDs on your 2nd-generation Stream TV.
Here's how to place the Voice Remote for your 2nd-generation Stream TV into pairing mode.
Here's how to remove a Google account from your 2nd-generation Stream TV.
Here's how to remove a saved Wi-Fi network from your 2nd-generation Stream TV.
Here's how to restart your 2nd-generation Stream TV if it crashes or resets, freezes or runs slow.
Here's how to quickly set up your 2nd-generation Stream TV.
Here's how to set up the Android TV Remote Control app for your 2nd-generation Stream TV using your phone or tablet.
Here's how to set up your 1st-generation Stream TV via wired internet connection (Ethernet cable).
Here's how to sign in or out of your Verizon account on your 2nd-generation Stream TV.
Here's how to remove or delete apps if your 2nd-generation Stream TV is unresponsive, freezes or an app won't open.
Here's how to manually or automatically update apps on your 2nd-generation Stream TV.
Here's how to use the Find My Remote button on your 2nd-generation Stream TV to locate a missing remote.
Here's how to view the software version your 2nd-generation Stream TV is running.

Soundbar

Here's how to add a Wi-Fi network to your Stream TV Soundbar.
Here's how to add an existing Google account to your Stream TV Soundbar.
Here's how to make your Stream TV Soundbar visible to Bluetooth devices.
Here's how to use Stream TV Soundbar to display your phone or tablet screen on a TV or monitor.
Here's how to check available space if your Stream TV Soundbar runs slowly or crashes, apps freeze or you can't save media.
Here's how to clear cached data if your Stream TV Soundbar runs slow, crashes or resets, or apps freeze.
Here's how to remove paired Bluetooth devices from your Stream TV Soundbar.
Here's how to install third-party apps on your Stream TV Soundbar.
Here's how to turn pre-installed apps on your Stream TV Soundbar on or off.
Here's how to factory / hard reset your Stream TV Soundbar if the screen freezes or app, audio or sync issues occur.
Here's how to check for and install software updates on your Stream TV Soundbar.
View this info for explanations of status LEDs on your Stream TV Soundbar.
Here's how to place the Voice Remote for your Stream TV Soundbar into pairing mode.
Here's how to remove a Google account from your Stream TV Soundbar.
Here's how to remove a saved Wi-Fi network from your Stream TV Soundbar.
Here's how to restart your Stream TV Soundbar if it crashes or resets, freezes or runs slowly.
Here's how to set up your Stream TV Soundbar via a wireless connection.
Here's how to set up the Google TV app to use your Android phone as a remote control for your Stream TV Soundbar.
Here's how to set up your Stream TV Soundbar via wired internet connection (Ethernet cable).
Here's how to remove or delete apps if your Stream TV Soundbar is unresponsive, freezes or an app won't open.
Here's how to manually or automatically update apps on your Stream TV Soundbar.
Here's how to use the Find My Remote button on your Stream TV Soundbar to locate a missing remote.
Here's how to view the software version your Stream TV Soundbar is running.
Here's how to sign in or out of your Verizon account on your Stream TV Soundbar.

Soundbar Pro

Here's how to add a Wi-Fi network to your Stream TV Soundbar Pro.
Here's how to add an existing Google account to your Stream TV Soundbar Pro.
Here's how to make your Stream TV Soundbar Pro visible to Bluetooth devices.
Here's how to use Stream TV Soundbar Pro to display your phone or tablet screen on a TV or monitor.
Here's how to check available space if your Stream TV Soundbar Pro runs slowly / crashes, apps freeze or you can't save media.
Here's how to clear cached data if your Soundbar Pro runs slow, crashes or resets, or apps freeze.
Here's how to remove paired Bluetooth devices from your Stream TV Soundbar Pro.
Here's how to install third-party apps on your Stream TV Soundbar Pro.
Here's how to turn pre-installed apps on your Stream TV Soundbar Pro on or off.
Here's how to factory / hard reset your Stream TV Soundbar Pro if the screen freezes or app, audio or sync issues occur.
Here's how to check for and install software updates on your Stream TV Soundbar Pro.
View this info for explanations of status LEDs on your Stream TV Soundbar Pro.
Here's how to place the Voice Remote for your Stream TV Soundbar Pro into pairing mode.
Here's how to remove a Google account from your Stream TV Soundbar Pro.
Here's how to remove a saved Wi-Fi network from your Stream TV Soundbar Pro.
Here's how to restart your Stream TV Soundbar Pro if it crashes or resets, freezes or runs slow.
Here's how to set up your Stream TV Soundbar Pro via a wireless connection.
Here's how to set up the Android TV Remote Control app for your Stream TV Soundbar Pro using your phone or tablet.
Here's how to set up your Stream TV Soundbar Pro via wired internet connection (Ethernet cable).
Here's how to remove or delete apps if your Stream TV Soundbar Pro is unresponsive, freezes or an app won't open.
Here's how to manually or automatically update apps on your Stream TV Soundbar Pro.
Here's how to use the Find My Remote button on your Stream TV Soundbar Pro to locate a missing remote.
Here's how to view the software version your Stream TV Soundbar Pro is running.
Here's how to sign in or out of your Verizon account on your Stream TV Soundbar Pro.