Prepaid Connected Car Wi-Fi FAQs

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Support
Services & Apps
Connected Car Wi-Fi

Learn how to get, use and manage Prepaid Connect Car Wi-Fi for fast, secure in-vehicle internet in compatible vehicles.

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What is Prepaid Connected Car Wi-Fi by Verizon?

Prepaid Connected Car Wi-Fi by Verizon provides fast, secure in-vehicle internet access, powered by America's best network.

The Prepaid Connected Car Wi-Fi plan is a single line plan that gives you unlimited¹ data for $20/month. Your Prepaid Connected Car Wi-Fi line cannot be added to your existing prepaid Family account if you have one.

You can connect up to 8² internet devices (e.g., smartphones, tablets, laptops, gaming devices, etc.) to Wi-Fi in your vehicle. Browse the internet, stream videos and music, play games, keep the kids quiet - just like at home.

Note: To enroll in the Prepaid Connected Car Wi-Fi prepaid single line plan you must sign up for Auto Pay with a credit card.

Learn how to subscribe to, monitor and get support for your Connected Car Wi-Fi with the Connected Vehicle app.

¹Unlimited data plan includes 15 GB at high speed, then unlimited data at 600 Kbps for the rest of the month.
²The number of devices that can be connected varies by vehicle.

Which vehicles can use Verizon Prepaid Connected Car Wi-Fi?

These models are compatible with Prepaid Connected Car Wi-Fi:

Bentley: Bentley Bentayga 2021 and newer
Genesis: Select 2023 Genesis models and newer
Hyundai: Select 2023 Hyundai models and newer
Kia®: 2022 Carnival and newer models
Lamborghini: Urus 2022 and newer
Lexus: Lexus vehicles with Enform 2.0 are currently eligible to get Connected Car Wi-Fi service
Mercury: Mercury vehicles manufactured between 2010-2011 using Lincoln Smartlink
Mazda: Select Mazda vehicles with Mazda Connect are eligible to get Connected Car Wi-Fi service
Toyota: Toyota vehicles with Entune 3.0 are currently eligible to get Connected Car Wi-Fi service
Volkswagen: All VW vehicles manufactured between 2020-2024 using VW Car-Net® (only exception is eGolf)

More makes and models will be added soon.

Who is eligible to sign up for a Prepaid Connected Car Wi-Fi?

You can subscribe to Prepaid Connected Car Wi-Fi if you either:

Aren't currently a Verizon customer.
Have a Verizon Prepaid account.
- Exception - You can't add Prepaid Connected Car to a Prepaid Family account.
- You can add a separate single-line Prepaid Connected Car Wi-Fi account. To enroll in the Prepaid Connected Car Wi-Fi single line plan you must sign up for Auto Pay with a credit card.

Note: If you currently have an active standard monthly account, you can sign up for a Connected Car Wi-F i standard monthly plan.

How do I subscribe to Prepaid Connected Car Wi-Fi?

When you connect your mobile device to Wi-Fi in your compatible vehicle for the first time you'll be given the option to sign up for the complimentary Wi-Fi offer. You can also sign up for the Prepaid Connected Car Wi-Fi free offer by calling telesales at 866-484-9161.

How do I manage my Prepaid Connected Car Wi-Fi?

For help with your Prepaid Connected Car Wi-Fi please contact Prepaid Customer Service at 888-294-6804.

Learn how to subscribe to, monitor and get support for your Connected Car Wi-Fi with the Connected Vehicle app.

What is the Prepaid Connected Car Wi-Fi trial?

Toyota and Lexus owners can enjoy a free trial of Prepaid Connected Car Wi-Fi. Refer to your make of vehicle below for details about the Connected Car Wi-Fi free trial:

Bentley - Try Prepaid Connected Car Wi-Fi for free for 1 month or until you use 1 GB of data (whichever comes first).
Genesis - Try Prepaid Connected Car Wi-Fi for free for 1 month or until you use 3 GB of data (whichever comes first).
Hyundai - Try Prepaid Connected Car Wi-Fi for free for 3 months or until you use 3 GB of data (whichever comes first).
Kia - Try Prepaid Connected Car Wi-Fi for free for 3 months or until you use 3 GB of data (whichever comes first).
Lamborghini - Try Connected Car Wi-Fi for free for 1 month or until you use 1 GB of data (whichever comes first).
Lexus - Try Prepaid Connected Car Wi-Fi for free for 12 months or until you use 4 GB of data (whichever comes first).
Mazda - Try Prepaid Connected Car Wi-Fi for free for 6 months or until you use 2 GB of data (whichever comes first).
Toyota - Try Prepaid Connected Car Wi-Fi for free for 6 months or until you use 2 GB of data (whichever comes first).
Volkswagen (VW) - Try Prepaid Connected Car Wi-Fi for free for 1 month or until you use 1 GB of data (whichever comes first).

How do I sign up for the complimentary Prepaid Connected Car Wi-Fi free trial?

When you connect your mobile device to Wi-Fi in your compatible vehicle for the first time you'll be given the option to sign up for the trial offer. You can also sign up for the Prepaid Connected Car Wi-Fi trial by calling us at 866-484-9161.

After the trial is complete you'll have the option to subscribe to Prepaid Connected Car Wi-Fi.

You can always subscribe to Prepaid Connected Car Wi-Fi online any time.

I'm an existing Verizon customer. Can I order Prepaid Connected Car Wi-Fi?

If you're an existing Verizon customer with a compatible vehicle, you can sign up for the Prepaid Connected Car Wi-Fi single line plan. However, because it is a single line plan, your Prepaid Connected Car Wi-Fi device won't be on the same account as your other lines.

Can I add a Prepaid Connected Car Wi-Fi line to my current prepaid Family Account?

No, the Prepaid Connected Car Wi-Fi plan is a single line plan and cannot be added to a prepaid Family Account.

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What is Prepaid Connected Car Wi-Fi by Verizon?

Which vehicles can use Verizon Prepaid Connected Car Wi-Fi?

Who is eligible to sign up for a Prepaid Connected Car Wi-Fi?

How do I subscribe to Prepaid Connected Car Wi-Fi?

How do I manage my Prepaid Connected Car Wi-Fi?

What is the Prepaid Connected Car Wi-Fi trial?

How do I sign up for the complimentary Prepaid Connected Car Wi-Fi free trial?

I'm an existing Verizon customer. Can I order Prepaid Connected Car Wi-Fi?

Can I add a Prepaid Connected Car Wi-Fi line to my current prepaid Family Account?

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