Existing user?
Sign in to manage & troubleshoot your services.
Add or make changes to your home services
Take control and manage your services online quickly and easily using the My Verizon website or app.
To install the My Verizon app, visit the Apple® App Store® for iOS or Google Play for Android.
*The My Verizon app is available to customers with mobile, 5G Home Internet, 4G LTE Home Internet and/or Fios services (i.e., Fios Home Internet, Fios Home Phone, Fios TV) only. Those with other services (i.e., High Speed Internet) etc.) can use the My Verizon website only.
Here are some of the things you can do in My Verizon:
TV
- View or manage your TV Plan details
- Order/upgrade channels/packs
- Buy or rent movies
- Adjust Parental Control
- See what’s on TV now and later
- Add or change your TV equipment
Internet
- View your Internet plan details
- Upgrade your speed
- Change your router
- Add a Network Extender
- Add Internet Essentials, including Tech Support Pro, Digital Security Pro, Verizon Cloud and Device Protection
- Test your home network speed and connection capability. Get step-by-step instructions on how to improve Wi-Fi capability
Phone
- Add and manage calling features
- Reset your voicemail password
- Add a line
- Replace voice backup battery
- Add wire and telephone protection plans
Other
- Change your billing address
- Order new service
- Disconnect Service