Add or make changes to your services

Take control and manage your services online quickly and easily at My Verizon or on the My Fios App.

Here are some of the things that can be easily done online:


  • View or manage your TV Plan details
  • Order/upgrade channels/packs
  • Buy or rent movies
  • Adjust Parental Control
  • See what’s on TV now and later
  • Add or change your TV equipment


  • View your Internet plan details
  • Upgrade your speed
  • Change your router
  • Add a Network Extender
  • Add Internet Essentials, including Tech Support Pro, Digital Security Pro, Verizon Cloud and Device Protection
  • Test your home network speed and connection capability. Get step-by-step instructions on how to improve Wi-Fi capability.


  • Add and manage calling features
  • Reset your voicemail password
  • Add a line
  • Replace voice backup battery
  • Add wire and telephone protection plans


  • Change your billing address
  • Order new service

Frequently asked questions

Changing Services? Select the service below that you would like to view or change.