Cancel your service
Here at Verizon, we know that sometimes things change. So, whether you’re looking to cancel, move, cut costs, or simply pause your service, Verizon has the solution for you.
Moving? Take us with you!
If you are looking to cancel your service because you're moving to a new location, check to see if Verizon service will be available to you there. If it is, we can do the heavy lifting and connect your new home before you even unpack.
Want to cancel your Verizon service?
We never want to see you go and would love to convince you to stay.
Give us a call Monday – Friday, 8:00 – 7:00pm EDT, at 1.844.837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
Note: To disconnect your wireless account, learn how to manage your Verizon mobile service.
Already disconnected? Verizon makes it easy to track everything you need to know
Log into My Verizon and:
- Check order status
- Learn what to expect with your final bill
- Track the status of pending refunds
- Check to make sure we’ve received your equipment