Verizon Support
Customers With Disabilities

    Verizon Business Sites

  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy


    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.






    See what's Trending!


Dial-Up Internet

Entering the email server information
  1. In the My Incoming mail server is a drop-down menu, choose your server type:

Figure depicting Outlook Express server settings

    • If the incoming server is POP3 or IMAP:
      • In the Incoming mail server field, type the name of the ISP's incoming mail server.
      • In the Outgoing mail server field, type the name of the ISP's outgoing mail server.

    • If the incoming server is HTTP:
      • In the My HTTP mail service provider is a drop-down list, select Other.
        • Note: If your service provider is Hotmail, select Hotmail from the drop-down menu. Skip to step 8.
      • In the Incoming mail server (IMAP, POP3, or HTTP) field, type the URL for the server.

  1. Click Next.

  2. In the Account Name field, enter the user name for the ISP. [Show Me]

  3. In the Password field, enter your password for the ISP.
    • Note: Selecting the Remember password option lets Outlook Express connect to your mailbox without asking you for your password. Enabling this feature is optional.

  4. Select Next.

  5. Click Finish to save the new mail settings.

  6. Select OK to save the email address.

  7. If you want to add more email addresses, repeat steps 3 through 13. If you are done adding email addresses, click Close to close the Internet Accounts dialog box.
To send and receive email, select Send/Recv.

For more information on creating sub accounts within Outlook Express, view the animated tutorial on setting up sub-accounts in Outlook Express.
    Privacy SettingsAccept CookiesAccept Cookies
    Verizon SignIn Alerts

    Sign in


    for personalized, convenient support

    Did you know?

    Many equipment problems can be fixed in less than
    5 minutes!

    Make sure your equipment is plugged in and that the power is working in the rest of your house


    My Verizon

    Support Tools

    Watch FiOS


    • Visual 411