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Support
Internet

Routers

D-Link 2750B Wireless Gateway Router

The D-Link 2750B Wireless Gateway is the ideal internet router for users who get their High Speed Internet connection through a phone line.

User guide
Setup or installation
FAQs
Connectivity tips

User guide

Setup or installation

Refer to your router installation guide to setup and install your Verizon High Speed Internet service.

Frequently asked questions

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How do I locate my Wi-Fi name (SSID) and password?

Check the sticker on your D-Link 2750B Wireless Gateway Router for the default Wi-Fi name (SSID/ESSID) and password (WPA2/WPA) key.

Your current Wi-Fi name and password are also stored in your D-Link 2750B Wireless Gateway Router. You can find them by accessing the security settings where they are stored.

To display your SSID and WPA2/WPA/WEP:

Enter http://192.168.1.1 in the address field of your browser
Enter your router username and password
From the top navigation, click the Wireless Setup. The Basic Settings page opens
From the left navigation, click Wireless Security
Under Select Security Type, select WPA-WPA2-Personal from the drop-down
Under Security Encryption Type, select Both from the drop-down
Enter your security key/passphrase:
- To use the default key: Select the Use Default Security Key/Passphrase field radio button
- To use a custom key: Select the Use Custom Key / Passphrase radio button and enter your custom security key
Click Apply to save your changes

Learn more about f inding your Wi-Fi password.

How do I find my default router password or serial number?

If you didn’t change your router’s default password when you set it up, it may have been changed to your router serial number to provide greater security. You can find your router’s default password or serial number on a label affixed to the bottom or back of the router.

If you changed your router username or password and can’t remember them, you must reset your default settings and reconfigure your network.

How do I change my router password?

The D-Link 2750B Wireless Gateway Router security screens and prompts may vary slightly from these directions depending on when you purchased your gateway and the firmware loaded onto it.

To change your D-Link 2750B Wireless Gateway Router password:

Open your web browser and enter http://192.168.1.1 in the address field
Click the Settings tab and enter your router username and password and click Continue. (Note: your default username is admin if you didn't change it when you configured your network)
Click the System tab
From the sub-menu, click Users
Under the full name heading, click Administrator and the administrator information will be displayed
Enter a new password in the New Password field and retype to confirm that you entered it correctly
Click Apply to save your changes and to apply the new settings to your modem

How do I reset my router to the factory default settings?

Resetting your router to the factory defaults not only changes your router username and password to the factory default values, but it also deletes all your home network settings. This includes the SSID and network encryption key (WEP, WPA or WPA2). After you reset your router to the factory defaults, your home network won't be accessible until you reconfigure your router and all your network devices to use the same SSID and encryption key.

Follow the below to restore your router to its factory settings:

Open your web browser and enter http://192.168.1.1 in the address field
Click the Systems tab
Enter your username and password and click Continue (Note: your default username is admin if you didn't change it when you configured your network)
From the sub-menu, click Maintenance
From the sub-menu, click Restore Factory Settings and your router will reboot. If you are connected wirelessly, your connection will be lost. If you are connected with an Ethernet cable, you may be prompted to log back in using the factory settings

If you’re unable to access the router’s internal interface, perform the following steps: using a paperclip, press in and hold the reset button for 15 seconds. After 15 seconds, release the reset button and turn the power off to the router. Leave the power off for 20 seconds before turning it back on.

Learn more about resetting your router to factory default settings.

Connectivity tips

You can use the Power, DSL, and Ethernet lights on the front panel of the D-Link 2750B Wireless Gateway Router to help diagnose home networking connectivity problems. Follow the steps below to diagnose and test the possible solutions for any connectivity problems you are experiencing.

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What do the router status lights indicate?

The router status light indicators are used to help troubleshoot connectivity issues.

Is the power light on?

If the light is solid green, the router power is on.

If there is no light, confirm that the power switch on the back panel of the router is in the "on" position and the power cord is securely connected to the electrical outlet.

Is the DSL light on?

If the light is solid green, the connection between the D-Link 2750B Wireless Gateway Router and Verizon DSL is established.

If it is flashing green, a connection to Verizon is in the process of being established.

If it is flashing red, a connection to Verizon cannot be established. Verizon recommend:

Confirm all the cables are securely connected to the back of the gateway
Ensure the phone line coming into the back of the gateway does not have a filter installed on it and connects directly to a wall jack
Confirm all phone filters are installed except for the line to the gateway router

Is the Internet light on?

If the light is solid green, the gateway is connected to the internet.

If the light is solid red, the gateway is not connected to the internet.

If there is no light, the connection to Verizon DSL is not present or the modem is in bridge mode. To learn more, check out the user guide.

If you’re using an Ethernet cable to connect, is the port light on?

If the light is green, the Ethernet connection between your device and the router is established.

If there is no light, the connection is not established.

Is the wireless light on?

If the light is solid green, this indicates the wireless function is operating correctly.

If the light is flashing green, this indicates wireless traffic is passing between the router and your Wi-Fi device.