Important: If you have current service with another provider, do not disconnect that service until you have established your new Verizon service and validated it is working. As a result of COVID-19, we are taking precautions to keep our employees and customers safe. So, if your self-installation is not successful, we will be unable to send a technician to enter your home or business to complete any installation work for new services.
Self-Installation is a great way to set up your Fios Internet, TV and Phone service(s) when it's convenient for you. Verizon can mail you the equipment or you can pick it up at one of our Fios Locations.
Click image for a larger view. Note: Your ONT may be enclosed in a grey case.
Video showing how to install your router and set-top boxes, so you can setup your Verizon Fios Internet and TV services.
How to Setup Your Set Top Box.
Video showing how to install a Fios router and setup your Verizon Internet service.