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Entering DNS settings in the Actiontec MI424WR router to opt out of DNS Assistance

Note: The Actiontec MI424WR router screens may vary slightly from those shown below, depending on when you purchased your Verizon router and the version of firmware loaded on it.

  1. Open a Web browser and enter in the Address bar at the top of the screen.
  2. Enter your router user name and password into the login screen.
  3. Select your time zone in the Time Zone field.
  4. Click OK.
  5. Click My Network.
  6. Click Network Connections.
  7. Click the Edit icon for the Broadband Connection type that has "Connected" in the "Status" column. Don't confuse the Broadband Connection with the Network (Home/Office). In the example below, "Connected" is displayed in the Status column for the "Broadband Connection (Ethernet)," so the Edit icon would be clicked in the Action column of that row.

    Network Connection

  8. When the Broadband Connection Properties screen displays, look about halfway down the screen for the DNS Servers information. Write down the DNS server addresses, and then click Settings at the bottom of the screen.

    Broadband Connection Properties

  9. Find the DNS Server area about halfway down the screen.

    Figure depicting the DNS server settings

  10. Change the last octet of the Primary and Secondary DNS Server addresses to 14. For Example:

    You look up the DNS information and the server numbers are:
    • XXX.XXX.XXX.12 Primary DNS
    • XXX.XXX.XXX.12 Secondary DNS
  11. You would change the addresses to the following when statically assigning them to the computer or modem/router.
    • XXX.XXX.XXX.14 Primary DNS
    • XXX.XXX.XXX.14 Secondary DNS
  12. Note that the .14 is the special set of servers that will opt you out of the DNS Assistance program.

  13. Click Apply.
  14. Click Apply to confirm that you won't be able to connect to Verizon while the DNS server information is saved.
  15. Review the updated Network (Home/Office) DNS settings to confirm your new DNS settings have been saved.
  16. Click Apply.
  17. Close the Actiontec MI424WR router setup window.
  18. Restart your computer.
  19. After your computer restarts, open a web browser and enter to test your new DNS settings. The Verizon home page should display.

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