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Verizon Ellipsis® 10 HD - Support Overview

Find support and online tools for your Ellipsis 10 HD.
Ellipsis 10 HD User Guide (PDF)
This user guide can help you get the most out of your device.

Troubleshoot Ellipsis 10 HD
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

Activate Your Device FAQs

Learn how to activate a new device, swap devices on an existing line, switch to Verizon and bring your own phone (BYOD), get a new SIM card and more.

Activating Your New Android Tablet

Learn how to activate and set up your Android tablet with Verizon Wireless.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Verizon Ellipsis 10 HD - Add a User Account

Here's how to add a user profile so multiple people can use your Ellipsis 10 HD tablet.

Verizon Ellipsis 10 HD - Edit / Remove a User Account

Here's how to modify or delete a user account on your Ellipsis 10 HD tablet.

Verizon Ellipsis 10 HD User Guide (PDF)

This Verizon Ellipsis 10 HD User Guide can help you get the most out of your device, like first time use, connecting to your device, settings, battery management, and advanced use.

Verizon Ellipsis® 10 HD - Activate / Set Up Device

Here's how to set up and activate your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Add an Existing Google™ Account

Here's how to add an existing Google account on your Ellipsis 10 HD

Verizon Ellipsis® 10 HD - Adjust Account Sync Settings

Here's how to view sync settings on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Create a New Google™ Account

Here's how to create a new Gmail account on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Sign In / Out

Here's how to sign in/out of additional user accounts set up on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your Ellipsis 10 HD on or off.

Video: What is Verizon Cloud?
(length: 1:20)
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 1:20

Back Up & Transfer Content

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Verizon Ellipsis® 10 HD - Move Files from Internal Storage to SD / Memory Card

Here's how to transfer files from your Ellipsis 10 HD tablet to a memory card.

Verizon Ellipsis® 10 HD - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Ellipsis 10 HD tablet and a computer.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

Ellipsis® 10 HD Simulator: Charging Your Tablet

Learn how to charge your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Getting to Know Your Tablet

An interactive map of the Home screen and buttons on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Getting to Know the Back of Your Tablet

Discover more about the back of your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Turning Your Tablet On and Off

Learn how to power on and shut down your Ellipsis 10 HD.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Verizon Ellipsis® 10 HD - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - View Battery Info

Here's info on the battery specs (e.g., use time, standby time, etc.) for your Ellipsis 10 HD.

Bluetooth

Ellipsis® 10 HD Simulator: Pairing with a Bluetooth® Device

See how to pair your Ellipsis 10 HD with your Bluetooth device.

Verizon Ellipsis 10 HD - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Ellipsis 10 HD tablet on or off and make it visible to other devices for pairing.

Verizon Ellipsis® 10 HD - Send Contact via Bluetooth®

Here's how to send a contact using Bluetooth on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your Verizon Ellipsis 10 HD tablet on or off.

Camera, Photos & Videos

Ellipsis® 10 HD Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Changing the File Size of Pictures and Videos

An interactive guide on how to change the size of your pictures or videos with your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Recording a Video

Learn how to record a video using your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Taking a Picture

Discover how to take a photo using your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Transferring Photos to an SD Card

A visual guide for transferring photos to the SD card on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Common Camera Settings

Here's info on common camera settings, (e.g., flash, timer, etc.) for your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Ellipsis 10 HD tablet and a computer.

Verizon Ellipsis® 10 HD - View Pictures / Videos

Here's how to view your photos on your Ellipsis 10 HD.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Ellipsis® 10 HD Simulator: Adding a Contact

Learn how to add a new contact to your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Add a Contact

Here's how to add a contact on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Delete a Contact

Here's how to delete a contact on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Edit a Contact

Here's how to edit a contact on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Export Contacts to SD / Memory Card

Here's how to export your contacts to your memory card on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Import Contacts from SD / Memory Card

Here's how to import contacts from your SD / Memory Card on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Link / Unlink Contacts

Here's how to link or unlink contacts, if you have duplicate or missing contacts on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Send Contact via Bluetooth®

Here's how to send a contact using Bluetooth on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - View Contact Sync Source

Here's how to view where a phonebook contact was imported from on your Ellipsis 10 HD.

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Verizon Ellipsis® 10 HD - Allow / Deny Data Roaming

Here's how to check settings if you can't connect to the internet or send / receive messages on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Verizon Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Restrict Data Usage by App

Here's how to view / restrict the amount of data an app uses on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Turn Data On / Off

Here's how to turn 4G data on or off on your Ellipsis 10 HD.

Date & Time

Verizon Ellipsis® 10 HD - Set Date and Time

Here's how to correct your date and time on your Ellipsis 10 HD.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Verizon Ellipsis® 10 HD - View Device ID (ESN/ IMEI / MEID)

Here's how to view your ESN, IMEI, or MEID of your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - View MAC Address

Here's how to view your MAC address on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - View Phone Number

Here's how to view your phone number on your Ellipsis 10 HD.

Device Settings

Ellipsis® 10 HD Simulator: Accessing Settings

Explore how to access settings on your Ellipsis 10 HD to change alert sounds, turn off GPS and more.

Ellipsis® 10 HD Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Ellipsis 10 HD by adjusting the screen timeout.

Ellipsis® 10 HD Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Changing the Ringtone

Learn how to change the ringtone on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Configuring Location Settings

Learn how to manage location settings on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Managing Data Usage

Discover how to manage data usage on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your Ellipsis 10 HD to Airplane mode.

Ellipsis® 10 HD Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your Ellipsis 10 HD's battery life for the most important functions.

Verizon Ellipsis 10 HD - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Sleep, Font size, etc.) for your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Manage Do Not Disturb Settings

If you're not receiving alerts for your texts and email on your Ellipsis 10 HD tablet, view this info.

Verizon Ellipsis® 10 HD - Reset Network Settings

Here's how to reset settings if your Verizon Ellipsis 10 HD can't connect to data or send / receive messages.

Verizon Ellipsis® 10 HD - Turn Airplane Mode On / Off

Here's how to turn Verizon network services on/off (airplane mode) on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Turn Screen Inversion On / Off

Here's how to correct the color scheme on your Ellipsis 10 HD if it is reversed.

Verizon Ellipsis® 10 HD - Turn Screen Rotation On / Off

Here's how to fix the display on your Ellipsis 10 HD doesn't rotate.

Email/Gmail

Ellipsis® 10 HD Simulator: Forwarding an Email

Learn how to forward an email on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Replying to an Email

Discover how to reply to an email on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Sending an Email to a Group

See how to send a group email on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Setting Up Corporate Email

Learn how to access your work email on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Setting Up Personal Email

See how to access your existing email account on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Switching Between Email Accounts

See how to access different email accounts on your Ellipsis 10 HD.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Verizon Ellipsis 10 HD - View and Reply to an Email Message

Here's how to view and reply to an email message from your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Compose and Send Email Message

Here's how to write and send an email on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Delete Email Messages

Here's how to delete email messages on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Email Account Common Settings

Here's how to view common personal email settings (e.g., account name, etc.) for your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Email Account Data Usage Settings

Here's how to modify the amount of data used by your personal email account on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Email Account Notification Settings

Here's how to check if you're not getting notifications for personal email on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Email Account Password and Server Settings

Here's how to update the personal email password/server settings for your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Manage Corporate Email Settings

Here's info on updating work email settings for your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Perform a Gmail™ Sync

Here's how to sync your Google email, contacts, calendar, etc. on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Remove Gmail™ Account

Here's how to remove a Gmail account, which often fixes email issues, from your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Ellipsis 10 HD tablet.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Verizon Ellipsis® 10 HD - Turn GPS Location On / Off

Here's how to turn your GPS on or off on your Ellipsis 10 HD.

Google Backup & restore

Restore Contacts from Google™ Backups

Here's how to restore contacts from recent Google backups you've done.

Verizon Ellipsis® 10 HD - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Ellipsis 10 HD tablet.

Home Screen

Ellipsis® 10 HD Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Ellipsis 10 HD for quick access to them.

Ellipsis® 10 HD Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Ellipsis 10 HD to help organize your apps.

Ellipsis® 10 HD Simulator: Adding and Deleting Home Screens

See how to add and delete Home screens on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Changing the Default Home Screen

A visual guide for changing the default Home screen on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Use Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Ellipsis 10 HD.

Verizon Ellipsis 10 HD - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Rename Home Screen Folder

Here's how to rename a Home screen folder on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Ellipsis 10 HD tablet.

Hotspot

Verizon Ellipsis® 10 HD - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure mobile Wi-Fi hotspot settings (password, security, etc.) on your Ellipsis 10 HD tablet.

Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet

Learn to use Mobile Hotspot on your phone or tablet to connect devices to the internet, using your current data plan. Find Unlimited & prepaid plans with Mobile Hotspot.

Internet & Web Browser

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Ellipsis® 10 HD Simulator: Bookmarking a Website

Learn how to bookmark a website on your Ellipsis 10 HD, so it's easy to find later.

Ellipsis® 10 HD Simulator: Navigating to a Website

Discover how to find a website using your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Ellipsis 10 HD.

How to Check Your Internet Connection Speed

Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.

Verizon Ellipsis® 10 HD - Change the Browser Start / Home Page

Here's how to change your browsers start page on your Ellipsis 10 HD.

Language

Ellipsis® 10 HD Simulator: Changing the Language

Discover how to change the language settings on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Language Selection

Here's how to choose your language on your Ellipsis 10 HD tablet.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Ellipsis® 10 HD Simulator: Setting Screen Security

A visual guide for setting screen security on your Ellipsis 10 HD to help protect your private information.

Ellipsis® 10 HD Simulator: Unlocking the Screen

See how to unlock the screen on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Manage Screen Lock Settings

Here's how to adjust the screen lock settings for your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Set Up Face Recognition

Here's how to set up facial recognition to unlock the screen on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Unlock Screen

Here's how to unlock the screen on your Ellipsis 10 HD.

Memory/Storage

Verizon Ellipsis 10 HD - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Check Device Storage

Here's how to free up space if your device runs slow, crashes or you can't save media on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Export Contacts to SD / Memory Card

Here's how to export your contacts to your memory card on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Format SD / Memory Card

Here's how to erase all data on the memory card of your Ellipsis 10 HD (tablet).

Verizon Ellipsis® 10 HD - Import Contacts from SD / Memory Card

Here's how to import contacts from your SD / Memory Card on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Move Files from Internal Storage to SD / Memory Card

Here's how to transfer files from your Ellipsis 10 HD tablet to a memory card.

Mobile Hotspot

Ellipsis® 10 HD Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Ellipsis 10 HD as a Mobile Hotspot, so you can share your data connection with other devices.

Navigating & Multitasking

Ellipsis® 10 HD Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Using Split Screen

See how to use split screen on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Ellipsis 10 HD.

Operating System & Software

Reboot the Router

If you can't connect to your Wi-Fi router, rebooting or restarting the may help.

Verizon Ellipsis 10 HD - Software Update

Get instructions on how to download the latest software update for improvements and fixes.

Verizon Ellipsis® 10 HD - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Ellipsis 10 HD if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Verizon Ellipsis® 10 HD - Factory Data Reset (Powered On)

Here's how to factory reset your Ellipsis 10 HD tablet if apps crash / freeze or it runs slow.

Verizon Ellipsis® 10 HD - Install System Updates

Here's how to check for or to install software updates on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - View Software Version

Here's how to view the software version your Ellipsis 10 HD is running.

SIM Card

Ellipsis® 10 HD Simulator: Inserting and Removing a microSD Card

Discover how to put and remove a microSD card into your Ellipsis 10 HD to add memory for photos, videos, music, documents and more.

Ellipsis® 10 HD Simulator: Inserting and Removing a the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Ellipsis 10 HD.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Verizon Ellipsis 10 HD - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Ellipsis 10 HD or turn it on or off.

Verizon Ellipsis® 10 HD - View SIM Card Number

Here's how to view your SIM card number on your Ellipsis 10 HD.

Social Networking

Ellipsis® 10 HD Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Ellipsis 10 HD.

Ellipsis® 10 HD Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Ellipsis 10 HD to help protect your account.

Ellipsis® 10 HD Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your Ellipsis 10 HD.

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Verizon Ellipsis 10 HD - Set Notification Sounds

Here's how to select or change notification sounds on your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Vibrate Mode

Here's how to control the vibrate settings on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Volume Controls

Here's how to adjust your volume, if your device doesn't vibrate or make sounds when receiving texts, emails or alerts on your Ellipsis 10 HD.

Status Indicators/Lights

Verizon Ellipsis® 10 HD - View Signal Strength

Here's how to view your signal strength on your Ellipsis 10 HD tablet.

TV

Verizon Ellipsis® 10 HD - View Device Screen on TV

Here's how to display the screen for your Ellipsis 10 HD on a compatible external device (e.g. TV).

Text & Multimedia Messaging

Verizon Messages - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Tips, Tricks & Shortcuts

Ellipsis® 10 HD Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your Ellipsis 10 HD.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Wallpapers/Theme

Ellipsis® 10 HD Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Ellipsis 10 HD.

Wi-Fi & Network

Ellipsis® 10 HD Simulator: Connecting to a Wi-Fi Network

Learn how to use your Ellipsis 10 HD to connect to a Wi-Fi network, so you can access the internet without using data.

Verizon Ellipsis® 10 HD - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Add a Wi-Fi Network

Here's how to add a Wi-Fi connection on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Verizon Ellipsis 10 HD to auto switch between Wi-Fi and mobile data.

Verizon Ellipsis® 10 HD - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Verizon Ellipsis 10 HD tablet.

Verizon Ellipsis® 10 HD - Tethered Modem Connection

Here's how to set up your tethered modem connection on your Ellipsis 10 HD.

Verizon Ellipsis® 10 HD - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi on/off view this on your Ellipsis 10 HD.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55