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Verizon Protect FAQs

Starting 4/21/22, Verizon Protect (VZP) and Verizon Protect Multi-Device (VZP MD) are retired and no longer available to any consumer customers.

Please view our premium product, Verizon Mobile Protect, to protect your device against loss, theft and damage.

Need help filing a claim? Go to our File a claim FAQs.

24/7 automated phone system: call *611 from your mobile