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Verizon Protect FAQs

Verizon Protect is only available in New York and for New York customers. If you’re not a New York customer, Verizon Mobile Protect can help you protect your device.

Need help filing a claim? Go to our File a claim FAQs.

About Verizon Protect

Device Repair and Replacement

Security and privacy

Wi-Fi security and protection

Identity theft monitoring

Identification of unknown phone numbers

Personalized help from Tech Coach tech experts

24/7 automated phone system: call *611 from your mobile