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Verizon Mobile Protect FAQs

Learn how to protect your new or BYOD mobile devices against loss, theft, damage and post-warranty defects with Verizon Mobile Protect. Find out how to access 24/7 support, privacy protection and refresh your device.

Need help filing a claim? Go to our File a claim FAQs.

About Verizon Mobile Protect

Device repair and replacement

Device refresh

Digital security and privacy tools

24/7 Tech Coach expert support

Verizon Mobile Protect Multi-Device

24/7 automated phone system: call *611 from your mobile