Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.
Due to inactivity, your session has expired. Please sign in again to continue.
Insurance and device protection - Support Overview
Find out what to do if one of your devices is lost, stolen, damaged or malfunctions after the manufacturer's warranty expires. If you've got device protection through Verizon, learn how to file a claim.
Has your device been activated for more than 30 days? From 8/21/23 - 10/19/23, you can enroll your device in Verizon Mobile Protect or any of our protection options if the device is:
- Fully functioning
- Without damage (including cracked screens)
- Free of defects
Filter all topics below.
- About device protection
Claims / Device replacement
File a Verizon insurance claim FAQs
File a claim with Verizon Home Device Protect
Lost or stolen phone FAQs - Report unauthorized charges | Verizon
Comparison Chart: Device Protection | Insurance
BodyGuardz Screen Protector Replacement and Warranty FAQs
Extended Warranty - Defective Device Protection FAQs
Smart Home Support FAQs
Total Equipment Coverage FAQs - Device protection & extended warranty
Verizon Home Device Protect FAQs
Verizon Mobile Protect FAQs
Wireless Phone Protection FAQs | Verizon