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Insurance and device protection - Support Overview
Learn what to do if your device is lost, stolen, damaged or malfunctioning after the manufacturer's warranty expires. If you've got device protection through Verizon, learn how to file a claim.
FAQs
File a Verizon insurance claim FAQs
Filing a Verizon insurance device or phone claim is easy! These FAQs explain the different ways of how to file a claim at Verizon & track Asurion phone claim status.
FAQs
File a claim with Verizon Home Device Protect
Learn how to file a claim for a malfunctioning device that is covered by Verizon Home Device Protect.
FAQs
Lost or stolen phone FAQs - Report unauthorized charges | Verizon
Still seeing charges on your lost or stolen phone? Learn how to report unauthorized use and dispute fraudulent charges to your Verizon account.
Article
Comparison Chart: Device Protection | Insurance
Compare device protection options that may be available for your eligible mobile devices.
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About device protection
BodyGuardz Screen Protector Replacement and Warranty FAQs
Learn about the warranty for Verizon-branded screen protectors manufactured by BodyGuardz. Get help with replacing your screen protector when you need it.
About device protection
Comparison Chart: Device Protection | Insurance
Compare device protection options that may be available for your eligible mobile devices.
About device protection
Extended Warranty FAQs
Get a quick replacement if your device experiences a post-warranty malfunction. Select smartphones may be eligible for repair.
About device protection
File a claim with Verizon Home Device Protect
Learn how to file a claim for a malfunctioning device that is covered by Verizon Home Device Protect.
About device protection
File an insurance claim FAQs
Filing a Verizon insurance device or phone claim is easy! These FAQs explain the different ways to file a claim at Verizon and track Asurion phone claim status.
About device protection
Lost or stolen phone FAQs - Report unauthorized charges
Still seeing charges on your lost or stolen phone? Learn how to report unauthorized use and dispute fraudulent charges to your Verizon account.
About device protection
Repair or replace mobile devices FAQs
Learn about options for replacing a lost, stolen or damaged device. Find out if you qualify for insurance programs or warranty coverage for defective devices.
About device protection
Smart Home Support FAQs
Smart Home Support provides technical support and extended warranties on electronic and smart products in your home. It is no longer available for new sign ups.
About device protection
Total Equipment Coverage FAQs - Device protection & extended warranty
Get coverage for a device that's lost, stolen, damaged or experiencing a post-warranty malfunction.
About device protection
Verizon Home Device Protect FAQs
Verizon Home Device Protect provides coverage of eligible home tech and premium tech support.
About device protection
Verizon Mobile Protect FAQs
Get coverage for loss, theft, damage or post-warranty malfunction. Also, get access to 24/7 premium tech support, in-person device refresh and more.
About device protection
Video: Certified Pre-Owned Devices(length: 0:48)
Certified Pre-Owned devices are the same great devices, at better prices. Watch this video to learn more about these devices.
Length: 0:48
About device protection
Wireless Phone Protection FAQs
Learn how Wireless Phone Protection can help repair or replace your device if it’s ever lost, stolen or damaged. Learn what’s covered and how to get it.