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We periodically offer rewards as part of some promotions. Learn how to view, redeem and track your reward card offers.
You may qualify for a reward card offer as part of some mobile and home internet promotions. You can redeem and get reward cards through My Verizon or the Verizon Rewards Center.
Some reward card offers include:
Here’s where you can see offers you’re eligible for:
When you make certain purchases online or in a Verizon store on your order confirmation screen
You'll be notified in My Verizon and your order confirmation email if you qualify for a reward card offer. You become qualified when you complete certain actions during promotional periods (e.g., buying a new device, adding a line, etc.).
After you accept an reward card offer, you can submit for redemption through either:
*You must know the promotion code to complete the process. Contact us to get the code.
Redeem your Verizon rewards card offer easily. Use the email link we sent. Or visit My Offers in My Verizon. Select your rebate offer. Review details and accept terms.
You can submit for redemption through the link we sent by mail.
We send confirmation email to the address you provided. We then notify you when:
You can also submit for redemption through the Verizon Rewards Center. You’ll need the promotion code to redeem, which customer service can provide. To redeem:
We send confirmation to your email address. You’re notified when:
After you submit for redemption, you’ll get a confirmation email with a tracking number. You should receive your reward card in 8-10 weeks. Learn how to track your redemption status.
Redemption must be submitted within 60 days of the date of the qualifying purchase. If you ordered your device, allow for the device to ship before submitting for redemption.
Verify the deadline for your specific offer on your receipt.
Receipts can be found in the Documents and Receipts page in My Verizon.
The alert may not display in My Verizon for one of these reasons:
Most reward cards are processed within 8 weeks from the purchase date. However, processing times vary by offer. Refer to the specific terms and conditions applicable to your offer for more information.
Most reward payments are issued in the form of a Verizon Gift Card or a Virtual Prepaid Mastercard®.
The card type varies by offer, so refer to the specific terms and conditions applicable to your offer for more information.
You may lose eligibility for a promotion if you make changes to your line or account that voids the requirements to keep the promotion. The reward card amount may also change if the terms of the promotional offer aren’t met.
Some promotions require:
Good to know: Promotion requirements are listed in the promotion terms and conditions. You can locate the offer terms and conditions on your redemption submission in My Verizon. Review the promotional requirements for the offer in Notifications & account activity, then select View Details.
You can check your status in Verizon Rewards Center:
Your redemption status will show as submitted, processed, or shipped.
We'll email you updates about your reward status.
You also receive status notifications in My Verizon when:
An invalid status means that all the redemption requirements weren't met. You can check the status of the reward and the invalid reason in My Verizon or at Check My Status.
You can contact us for questions about the promotion.
A Virtual Prepaid Mastercard is a prepaid debit card, bearing the Mastercard logo. You can use it to shop easily and securely online, with any merchant that accepts Mastercard.
Keep in mind: You can't use your Prepaid Mastercard after it expires. That's 6 months from its issue date.
Your Virtual Prepaid Mastercard is sent via email from verizon@yourdigitalrebateceter.com. You should receive it within 8 weeks after we receive and validate your redemption submission.
You can:
Visit the link provided in your Virtual Card email to check the balance of your Prepaid Mastercard and view transactions.
For questions about your Prepaid Mastercard, call Card Services:
Verizon Gift Cards can be used online or in-store. Use Verizon Gift Cards to get smartphones, tablets, cases, headphones, speakers and much more. You can also use them to pay your Verizon mobile or Home Internet bill.
Note: Verizon Gift Cards are only accepted at Verizon-operated stores, not Authorized Retailers.
Find information on usage options, balance inquiries and other details by visiting our Verizon Gift Card FAQs.
If you can't locate your email that includes your Verizon Gift Card, visit Check My Status for reissue details.
Cards are issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement.