Verizon Gift Card FAQs

You can use your Verizon Gift Card to buy devices or accessories, replenish your prepaid mobile plan or pay your Verizon mobile or home bill.

You can use a portion of your gift card amount and keep the remainder on your card to use later.

• On our Verizon.com website (home and mobile product purchases).
• Using the My Verizon website or app.
• At any Verizon store.

You can't use the Verizon Gift Card for purchases at Verizon Authorized Retailers.

Yes. You can choose to use a portion of your gift card amount to buy mobile or home devices and accessories or pay your mobile or home bill and keep the remainder to use later.

Gift cards can be used to pay your Verizon mobile or home bill through your My Verizon account (website or My Verizon app) or by phone.

Important: You must have a balance due to be able to add a Verizon Gift Card as a bill payment option.

To add a Verizon Gift Card as a payment option for your mobile bill through My Verizon:

1. Go to your Payment options.
2. Choose an amount to pay (i.e., pay in full, pay another amount, make a split arrangement) and choose Continue.
3. Choose add/edit payment method. Select Gift card and click Add method. Follow the prompts.

When the gift card is added, you can select it as a payment option for your bill.

To apply your gift card to your bill by phone call #GIFT (#4438) from your mobile phone or 800-876-4141 from any phone.

Learn about using a Verizon Gift Card when you have Auto Pay on your home account.

You can apply your Verizon Gift Card to your Verizon home bill in the My Verizon website or app*:

1. Sign in to My Verizon to manage payment methods for your Verizon home and Fios TV account.
2. On the home page, scroll to the billing tile.
3. If you're:
   1. Enrolled in Auto Pay, click Make Additional Payment.
   2. Not enrolled in Auto Pay, click Make a Payment.
4. Choose Add a new payment option. Enter the Verizon Gift Card number and PIN.

Important: You must have a balance due to be able to use a Verizon Gift Card as a bill payment option.

Note: You can choose to use a portion of your gift card amount to buy home devices and accessories or pay your Verizon home bill. You can keep the remainder on your card to use later.

*The My Verizon app is available to customers with mobile, 5G Home Internet, 4G LTE Home Internet and/or Fios services (i.e., Fios Home Internet, Fios Home Phone, Fios TV) only. Those with other services (i.e., High Speed Internet (DSL) etc.) can use the My Verizon website only.

Yes. You can pay your Verizon home bill with a one-time payment from a Verizon Gift Card when you're using Auto Pay.

Important: You must have a balance due to be able to add a Verizon Gift Card as a bill payment option.

Learn how to add the Verizon Gift Card as a payment option.

You can check your gift card balance online or by calling #GIFT (#4438) from your mobile phone or by calling 800-876-4141.

Here are the terms and conditions for using a Verizon Gift Card:

Can be used to buy merchandise & services at stores/kiosks operated by Verizon or at verizon.com. Gift cards cannot be used at Verizon Authorized Retailer locations. Gift cards can be used to pay a Verizon wireless or Fios bill by visiting Verizon.com or using the My Verizon app. Do not mail card with your bill. For card balance call 1.800.876.4141 or dial #GIFT (#4438) from your wireless device. Gift cards are non-refundable and cannot be returned for a cash refund, except in those states as required by law. Purchase & use of gift card constitutes acceptance of all terms & conditions. Treat this card like cash, Verizon is not responsible for gift cards that have been lost, stolen, or damaged. Gift cards do not expire and are not subject to dormancy or other fees. Gift cards may not be used for resale, advertising, marketing, sweepstakes or other promotional purposes without consent.