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Downloading your mobile text and data usage FAQs

Learn how to get current and past call history, text and mobile data usage details and spreadsheets for the lines on your Verizon mobile account

For help finding your mobile billing and payment history, visit our Verizon mobile statement FAQs.

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      How far back can I get my Verizon usage activity details?
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      You can access your account’s mobile usage in either:

      • My Verizon website:
        • View current usage.
        • View usage summaries for the past 18 billing cycles.
      • My Verizon app:
        • View data use for the current bill period.
        • View data use summaries for all mobile lines for the past 90 days.

      Visit our Bill Statement FAQs to learn how to get past bills for up to 10 years. Bills include usage summaries.

      How do I view or download my mobile usage on the My Verizon website?
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      Here's how to find your talk, text and data usage the My Verizon website:

      1. Visit the My Usage page.
      2. Scroll to View previous usage.
      3. Choose View or Save printable bill (PDF).

      Note: You can also call #DATA from your wireless phone to get a text message with current data usage details for that line.

      How do I view my mobile usage in the My Verizon app?
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      Here's how to find your talk, text and data usage in the My Verizon app:

      1. Choose Account activity.
      2. Scroll to Line usage details for the period you need. Choose Review usage. 

      How do I get a record of my talk, text and data usage older than 18 months?
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      Contact us if you need mobile usage and billing history that's 24 months to 10 years old. Charges may apply.

      Can I get details for messages I sent in messaging apps?
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      No. Only SMS/MMS text messaging information is available. You can’t review or download through your Verizon account any information about texts through messaging service apps (e.g., iMessage, RCS, WhatsApp, etc.). This includes:

      • Sent or received (i.e., time, date)
      • Number of messages sent and/or received
      • Information about the sender(s) and/or recipient(s)
      • The messages themselves.

Additional support

Data Utilization FAQs

Verizon mobile usage FAQs

Understanding data usage